page 56 IRIS-4 Technical Reference Manual.docx 12/01/2023
Tests
Results and explanations
Test polls
These can be carried out for Ethernet, cellular and Wi-Fi network interfaces.
Successful: The terminal successfully polled the ARC ISA receiver system over the network.
Polling disabled: Configured not to poll over the network; check ARC IP address and account number
entered.
Connection failed: did not connect to ARC.
Action: check that the ARC IP address is correct and confirm that the router's external WAN connection
and firewall are set up.
Connection made, poll fail: Connected to the ARC ISA but rejected.
Action: check that the correct account number has been configured at the ARC ISA receiver and that the
correct account number is entered in the terminal.
Connection made, authentication failed: Connected to the ARC ISA but rejected due to invalid security
key.
Action: check that the correct account number was entered in the terminal. If a replacement terminal
was installed, the ARC will need to perform a «Reload Parameters» on the ISA receiver interface.
Test alarms
These can be carried out for Ethernet, cellular and Wi-Fi network interfaces.
Successful: Test alarm reported successfully to the ARC.
Connection failed: not able to connect to the ARC over the network interface
Action: check with the ARC.
Checking Wi-Fi
Connected: Confirms that the terminal is connected to a Wi-Fi network.
Disconnected: The terminal is not connected to a Wi-Fi network.
Action: check that the Wi-Fi router is working. Restart the router.
Cellular registration
Registered: The terminal is connected to the cellular network.
Not registered: The terminal is not registered to the cellular network.
Action: check that the SIM card is enabled and inserted correctly into the SIM card holder, that the
antenna is connected, and the signal strength is above the minimum signal strength.
Checking PSTN
Connected: Confirms that the PSTN connection is OK.
Disconnected: Means that the PSTN connection is not OK.
Dial Port
OK: Dial port monitoring is working correctly.
Fault: Dial port monitoring is not working.
Action: Check that the sense resistor wiring is correct.
Disable Cellular
This option lets you simulate a cellular fault so the ARC can check that the operators receive the path fault
event.
Note: To prevent a situation where the installer forgets to switch it off, which would disable cellular
communications, this mode stays operational for 1 minute and then automatically switches off.
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