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www.advateklights.com PixLite 16 Mk2 User Manual V210222
9.3 - No Pixel Control
Check that the correct pixel IC type has been selected in the dropdown box in the
Advatek Assistant under the ‘LEDs’ tab. Also check the physical wiring and pinout of
the pixels, as well as the output fuses.
9.4 - Other Issues
Check the LED codes as per Section 9.1. If the device still fails to perform as expected,
perform a factory default reset on the device as per Section 9.5 below. For the latest
more specific troubleshooting information and other help, you should refer to our
online knowledgebase here:
www.advateklights.com/knowledge-base
If you can’t resolve your problem with the help of our knowledgebase, you can send
an e-mail to: support@advateklights.com and a support ticket will automatically be
created for you, or you can manually open a support ticket here:
www.advateklights.com/support
9.5 - Reset to Factory Defaults
To reset the controller to its factory default settings, do the following:
1. Power down the controller.
2. Hold down the “Factory IP” button AND the “Bootloader” button together.
3. Power up the controller.
4. Wait for both LEDs to flash together.
5. Release both buttons and power down.
6. Power up the controller. It will now have factory default configuration.
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