What to do if my AG Neovo HX-24G has no picture and the LED is off?
If your AG Neovo Monitor displays no picture and the LED indicator is off, ensure the LCD display is turned on. Check if the power cord is properly connected to the LCD display and plugged into the power outlet.
How to fix no audio output on AG Neovo Monitor?
If there is no audio output from your AG Neovo monitor, verify the volume isn't set to 0 and that the AUDIO SETTING > AUDIO setting is not set to OFF. For VGA or DVI input, check the audio setting of the computer. For HDMI or DisplayPort input, select the correct audio input source.
Why are the displayed texts blurry on my AG Neovo HX-24G Monitor?
If the displayed texts are blurry on your AG Neovo Monitor, for VGA input, press the button on the keypad to auto-adjust the display. You can also try adjusting the IMAGE SETTING.
What does an amber LED indicator mean on my AG Neovo HX-24G?
If the LED indicator on your AG Neovo Monitor is amber, check if the computer is turned on. Also, verify if the computer is in standby mode; if so, move the mouse or press any key to wake it up.
How do I fix a distorted picture on my AG Neovo HX-24G?
If the displayed picture on your AG Neovo Monitor looks distorted, adjust the aspect ratio.
How to correct the image position on AG Neovo HX-24G Monitor?
To correct an incorrect image position on your AG Neovo Monitor, adjust the H. POSITION and V. POSITION values.
Why can't I adjust the backlight setting on my AG Neovo HX-24G Monitor?
If you cannot adjust the backlight setting on your AG Neovo Monitor, set the ECOSMART SENSOR > ENABLE setting to OFF to disable the Eco Smart feature.
Why do red, blue, green, and white dots appear on my AG Neovo HX-24G Monitor screen?
The appearance of red, blue, green, or white dots on your AG Neovo Monitor screen is normal. This is because there are millions of micro transistors inside the LCD display, and it is normal for a few to be damaged and produce spots. This is acceptable and not considered a failure.
Why doesn't PIP mode work on my AG Neovo Monitor?
If PIP mode does not work on your AG Neovo Monitor, the main and sub input source signals may not be compatible to be displayed together in PIP mode. Check the PIP Compatibility Table for details.
Why is there dew formed on or inside my AG Neovo HX-24G?
Dew forming on or inside the LCD display of your AG Neovo Monitor normally happens when the LCD display is moved from a cold room to a hot room temperature. Do not turn ON the LCD display; wait for the dew condensation to disappear.
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