Why is there no audio output from my AG Neovo Monitor?
If there is no audio output from your AG Neovo Monitor, first check if the volume is set to 0. Then, verify that the AUDIO setting is not set to OFF. For VGA or DVI input, check the audio setting of the computer. For HDMI or DP input, select the correct audio input source.
What to do if LED indicator is AMBER on AG Neovo Monitor?
If the LED indicator on your AG Neovo Monitor is amber, check if the computer is turned on. If the computer is in standby mode, move the mouse or press any key to wake it up.
How to fix blurry text on AG Neovo Monitor?
If the displayed text on your AG Neovo Monitor is blurry, for VGA input, touch the button on the keypad to auto-adjust the display. You may also need to adjust the IMAGE SETTING.
How to adjust image position on AG Neovo X-17E?
If the image position is incorrect on your AG Neovo Monitor, adjust the H. POSITION and V. POSITION values.
Why can't I adjust the backlight setting on my AG Neovo X-17E Monitor?
If you cannot adjust the backlight setting on your AG Neovo Monitor, the Eco Smart feature may be enabled. Disable the Eco Smart feature by setting the ECO SMART > ENABLE setting to OFF.
How to remove faint shadows on AG Neovo Monitor screen?
If faint shadows from a static image appear on the screen of your AG Neovo Monitor, turn off the LCD display for extended periods of time. Alternatively, use a screen saver or a black and white image and run it for extended periods of time.
Why is PIP mode not working on my AG Neovo Monitor?
If PIP mode does not work on your AG Neovo Monitor, the main and sub input source signals may not be compatible to be displayed together in PIP mode. Check the PIP Compatibility Table for details.
Why do red, blue, green, white dots appear on AG Neovo Monitor screen?
The appearance of red, blue, green, or white dots on your AG Neovo Monitor screen is normal. There are millions of micro transistors inside the LCD display, and it is normal for a few transistors to be damaged and to produce spots.
Why is there dew formed on AG Neovo X-17E Monitor?
Dew forming on or inside the LCD display of your AG Neovo Monitor normally happens when the LCD display is moved a cold room to a hot room temperature. Do not turn ON the LCD display; wait for the dew condensation to disappear.
Why is there mist inside the glass surface of my AG Neovo X-17E?
Mist forming inside the glass surface of your AG Neovo Monitor happens due to humid weather conditions, and it is a normal occurrence. The mist will disappear after a few days or as soon as the weather stabilizes.
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