AG MINI - Page 35

AG Mini Operation Manual
AR / 25.07.23 / Version 1 32
Returns
No goods will be accepted for credit by the Company without prior agreement. Any goods
accepted for credit shall be returned at the Customer’s expense and will be subject to a 10%
handling charge unless otherwise agreed.
Warranty
The guarantee is in addition to and does not affect a purchaser’s statutory rights.
Garnett Farms Engineering Limited products carry a 12-month Parts and Labour Warranty.
Certain products carry an extra warranty as specified in the relevant sales literature. Compo-
nents supplied as part of the original machine, but manufactured by another company e.g.
PTO shafts, wheels etc., are subject to the original manufacturer’s condition of warranty.
Failure of wearing parts due to “Fair Wear and Tear” is not covered by the terms of the
warranty.
The Warranty is invalidated by misuse, neglect and improper repairs or adjustment. The
warranty does not cover fire or accidental damage.
The right to withdraw warranty is reserved if:
Non-original parts are fitted;
The machine has been abused, badly maintained or used for purposes other than that for
which it was intended.
When ordering parts under warranty, this must be made clear at the time of ordering, giving
the serial number of the machine (where appropriate) and the date of purchase. The parts
will either be supplied free of charge or invoiced then credited upon receipt of the defective
parts if the claim is accepted.
The cost of carriage of parts supplied under warranty will be paid by the Company except
where express delivery is requested by the Customer. Under such circumstances, the
Company reserves the right to charge for the cost difference between express and normal
transport.
Parts replaced under warranty shall become the property of the Company and the return of
those parts for inspection may be requested. Payment for the parts and carriage will be due
in the event of the failure being found to be outside the terms of the warranty.
An agreement and an authorisation number must be sought from the Company by the
repairer before warranty repairs are commenced. Warranty claims will not be considered
without a valid authorisation number.