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Warranty Statement
Warranty Statement
All Chemical Analysis Products
Agilent Technologies warrants its chemical analysis products against defects in materials and
workmanship. For details of the warranty period in your country, call Agilent. During the
warranty period, Agilent will, at its option, repair or replace products which prove to be
defective. Products that are installed by Agilent are warranted from the installation date, all
others from the ship date.
If buyer schedules or delays installation more than 30 days after delivery, then warranty
period starts on 31
st
day from date of shipment (60 and 61 days, respectively for products
shipped internationally).
Agilent warrants that its software and firmware designed by Agilent for use with a CPU will
execute its programming instructions when properly installed on that CPU. Agilent does not
warrant that the operation of the CPU, or software, or firmware will be uninterrupted or error-
free.
Limitation of Warranty
Onsite warranty services are provided at the initial installation point. Installation and onsite
warranty services are available only in Agilent service travel areas, and only in the country of
initial purchase unless buyer pays Agilent international prices for the product and services.
Warranties requiring return to Agilent are not limited to the country of purchase.
For installation and warranty services outside of Agilent’s service travel area, Agilent will
provide a quotation for the applicable additional services.
If products eligible for installation and onsite warranty services are moved from the initial
installation point, the warranty will remain in effect only if the customer purchases additional
inspection or installation services, at the new site.
The foregoing warranty shall not apply to defects resulting from:
1 improper or inadequate maintenance, adjustment, calibration, or operation by buyer,
2 buyer-supplied software, hardware, interfacing or consumables,
3 unauthorized modification or misuse,
4 operation outside of the environmental and electrical specifications for the product,
5 improper site preparation and maintenance, or
6 customer induced contamination or leaks.
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