60
Troubleshooting
Problem Solution
No power.
Insert the power plug securely into the power outlet and
ensure the power outlet is switched on.
No picture.
• Ensure that the equipment is connected properly.
• Adjust the antenna or use an external antenna.
• Relocate the unit near a window (if inside a building).
• Move the TV set away from any product that causes
interference.
• Auto-tune the unit again.
• Try another channel.
No sound or distorted
sound.
• Ensure that the equipment is connected properly.
• Ensure that the input setting for the TV is correct.
• Ensure the audio settings are properly set.
• Ensure the volume is not muted. If it is, press the
MUTE button to restore the sound.
• If earphones are connected, unplug them.
• Adjust the volume to a suitable level by pressing the
VOL+/VOL- button.
No operations can be
performed with the
remote control unit.
• Check the batteries are correctly installed.
• The batteries may be exhausted: replace them.
• Make sure to point the remote control at the remote
control sensor and try it again.
• Make sure to use the remote control at a distance of
no more than 5m from the sensor.
• Remove any obstacles between the remote control
and remote control sensor.
No key operation (by
the main unit and/or
the remote control) is
effective.
Disconnect the power plug and then reconnect it. (The
unit may not be operating properly due to lightning, static
electricity or some other factors.)
Noise or interference
Electronic equipment near the unit is causing interface.
Relocate the unit or move the equipment.
If you experience any problems with your TV, check the list below. If none of
the solutions help you solve the problem, contact After Sales Support.
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