What to do if the Akaso B60 APP prompts 'access to the device failed'?
If the Akaso Security Camera's APP prompts access to the device failed, reset the device to factory settings. If the problem persists after resetting, contact customer service for technical assistance.
What to do if the Akaso Security Camera APP can't load the video or the camera is disconnected?
If the Akaso Security Camera's APP can't load the video or the camera is disconnected, first check if the camera's power and network are working properly. If they are normal, turn off the camera and restart it. If the camera remains offline after restarting, remove it from the APP, reset it to factory settings, and then add the device again.
What does it mean if the indicator light is off on my Akaso B60 Security Camera?
If the Akaso Security Camera's indicator light is off, it indicates that the device is not powered. Check the power supply and ensure the power supply interface is normal. Try using a different power supply to rule out any issues with the original one.
What does it mean if the indicator light is blue on my Akaso Security Camera?
If the Akaso Security Camera's indicator light is blue, it typically indicates that the camera's network connection is normal. Ensure that your mobile phone's network is also working correctly. If your mobile phone's network is unstable, the video stream may not transmit properly. Switching your mobile phone to a Wi-Fi connection is recommended.
General| Brand | Akaso |
|---|---|
| Model | B60 |
| Category | Security Camera |
| Language | English |
Guide to download and install the required mobile application.
Steps to create a new user account for the Smart Life app.
Instructions for connecting the camera to the power source.
Guide to connect the camera with Amazon Echo for voice control.
Steps to enable and link the Smart Life skill in the Alexa app.
Steps to set up your Google Home device for integration.
Steps to link the Smart Life account with Google Assistant.
Detailed steps within the app to format the SD card.
How to enable and adjust the sensitivity for motion alerts.
Navigating to and using the video playback feature.
How to choose specific dates and times for reviewing recordings.
Process of adding users to your home group for shared access.
Steps to share the camera with friends or family.
Option to rename the camera for easier identification.
View details like owner ID, IP address, and Wi-Fi signal strength.
Adjust indicator light, video flip, and time watermark.
Enable or disable sound detection alarms.
Check SD card status and format the storage.
Option to save video clips on the cloud.
Access frequently asked questions and provide product feedback.
Check for and update the camera's firmware.
Delete the camera from the application.
Configure motion detection alarm and sensitivity levels.
View recorded video by selecting the date and time.
Control the audio playback for recorded videos.
Enter the full-screen mode for video playback.
Start or pause the video playback.
Use the timeline to navigate to a specific point in the recording.
Manually record playback footage to your mobile phone.
Capture snapshots from recorded playback.
Resolving problems when adding a device or configuring network.
What to do if the APP prompts the device is already added.
Instructions on how to reset the camera to factory settings.
Description of camera indicator light states and meanings.
Troubleshooting blank spaces in the video recording timeline.
Steps to ensure phone receives alarm messages from the app.
Solutions for camera disconnection or APP failing to load video.
Troubleshooting when the app prompts access to the device failed.
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