Why is there a circle in the middle of my Akaso B60 Security Camera video, and is it delayed?
The circle that you see in the middle of the video screen indicates that the video is loading. The delay suggests that your network connection may not be stable. Check the network connection of both your Akaso Security Camera and your mobile phone to ensure they are smooth. If needed, try moving the camera closer to your Wi-Fi router.
Why is there a blank in the middle of the video intermittently on my Akaso B60 Security Camera?
If you notice intermittent blanks in the middle of the video, check whether the device is powered off during the blank time.
Why is the shared account operation function not completing on my Akaso B60?
The shared account permissions are restricted for security reasons. If other accounts need to reconfigure the camera, remove the device under the first account.
Why is my Akaso Security Camera video delayed and loading slowly?
If you see a loading circle and experience video delay, it indicates that the network connection between the camera and your mobile phone is not smooth. Please check whether the network connected to the camera and the mobile phone is smooth.
Why can't my phone receive alarm messages from the Akaso Security Camera?
If you're not receiving alarm messages, the notification permission for the Smart Life App may not be enabled. Confirm that the notification permission for the Smart Life App is turned on in your phone's settings.
Why is the indicator light red on my Akaso B60?
A red indicator light means that the camera's network has been disconnected. This is often due to poor Wi-Fi network stability. Please check the stability of your Wi-Fi network and try restarting your router.
What to do if Akaso Security Camera is disconnected and the app can't load the video?
If the app can't load the video and the Akaso security camera is disconnected, it means that the camera is offline. Remove the camera from the app, reset it to factory settings, and then re-add the device.
Why can't I add a device to my Akaso B60?
There are several reasons why you might be failing to add a device or configure the network. Here's what to check: * If the indicator status is abnormal, reset the device to factory settings by pressing and holding the RESET button until you hear a beep. * If the device indicator doesn't turn blue or you don't hear a beep, ensure the phone screen is aligned with the camera lens in parallel, about 15cm away. * If the indicator flashes blue quickly but doesn't turn constant blue, make sure your phone is connected to a 2.4GHz Wi-Fi network when adding the device. * If the indicator light turns blue, but the app can't find the device, try adding the device using alternative methods.
Guide to download and install the required mobile application.
Steps to create a new user account for the Smart Life app.
Instructions for connecting the camera to the power source.
Guide to connect the camera with Amazon Echo for voice control.
Steps to enable and link the Smart Life skill in the Alexa app.
Steps to set up your Google Home device for integration.
Steps to link the Smart Life account with Google Assistant.
Detailed steps within the app to format the SD card.
How to enable and adjust the sensitivity for motion alerts.
Navigating to and using the video playback feature.
How to choose specific dates and times for reviewing recordings.
Process of adding users to your home group for shared access.
Steps to share the camera with friends or family.
Option to rename the camera for easier identification.
View details like owner ID, IP address, and Wi-Fi signal strength.
Adjust indicator light, video flip, and time watermark.
Enable or disable sound detection alarms.
Check SD card status and format the storage.
Option to save video clips on the cloud.
Access frequently asked questions and provide product feedback.
Check for and update the camera's firmware.
Delete the camera from the application.
Configure motion detection alarm and sensitivity levels.
View recorded video by selecting the date and time.
Control the audio playback for recorded videos.
Enter the full-screen mode for video playback.
Start or pause the video playback.
Use the timeline to navigate to a specific point in the recording.
Manually record playback footage to your mobile phone.
Capture snapshots from recorded playback.
Resolving problems when adding a device or configuring network.
What to do if the APP prompts the device is already added.
Instructions on how to reset the camera to factory settings.
Description of camera indicator light states and meanings.
Troubleshooting blank spaces in the video recording timeline.
Steps to ensure phone receives alarm messages from the app.
Solutions for camera disconnection or APP failing to load video.
Troubleshooting when the app prompts access to the device failed.
General| Brand | Akaso |
|---|---|
| Model | B60 |
| Category | Security Camera |
| Language | English |
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