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Akw SmartCare Plus - User Manual

Akw SmartCare Plus
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Installer - please read all instructions carefully before installation
and leave this manual with the end user for future reference
WRAS
WRAS WRAS
WRAS
5
Intertek BEAB Control
Intertek EMC Verified
(Europe)
Intertek GS
Intertek S
Intertek Blue
Pantone 281
C100/M72/Y0/K32
Reversed
White
C0/M0/Y0/K0
Colour Variant
Pantone 354Pantone 354
Pantone 185
Intertek ETL
(Europe)
Pantone 185
5
Intertek BEAB Control
Intertek EMC Verified
(Europe)
Intertek GS
Intertek S
Intertek Blue
Pantone 281
C100/M72/Y0/K32
Reversed
White
C0/M0/Y0/K0
Colour Variant
Pantone 354Pantone 354
Pantone 185
Intertek ETL
(Europe)
Pantone 185
Electric Care Shower
Installation and Instruction Manual
If you require these instructions in braille, audio or large print, please contact us.

Other manuals for Akw SmartCare Plus

Questions and Answers

Summary

Product Features

Automatic Shut Down

The shower automatically shuts down after 30 minutes of operation, which can be bypassed.

Phased Shut Down

Flushes the shower with cold water to prevent scalding if restarted shortly after use.

Bluetooth Connectivity

Allows control via an AKW iShower Remote Control or the AKW iShower App.

Flexible Installation Options

Features 8 water and cable entry points and dual power blocks for versatile installation.

Retro-fit Footprint

Designed with a retro-fit footprint for easier replacement of existing units.

Warranty and Power Options

Includes a 3-year warranty and is available in 8.5, 9.5, or 10.5kW power ratings.

Waste Pump Connectivity

Offers wired and wireless connectivity to AKW DigiPump shower waste pumps.

Safety Information

User Capabilities and Supervision

Appliance usable by persons with reduced capabilities if supervised. Children require supervision.

Temperature Control Safety

Avoid maximum temperature settings; sensitive skin needs cooler temperatures.

Operational Restrictions

Do not operate if frozen or damaged; avoid blocking flow; use only approved hoses.

Factory Temperature Setting

Shower is factory set to 43°C, not Care approved. For Care approval, max temp must be 41°C.

Operating Instructions

Starting the Shower Unit

Turn on mains power, press power button. Inner light ring indicates status.

Temperature and Flow Adjustment

Use +/- buttons for temperature and flow. Changes may take seconds to reach handset.

Volume Settings Adjustment

Entering Volume Set Mode

Press and hold Temp (+) and Flow (+) simultaneously for 3 seconds.

Adjusting Volume Levels

Use Temp (-) button to adjust volume from Mute to maximum.

Exiting Volume Set Mode

Press Temp (-) to save settings; shower reverts to standby mode.

Maintenance and Cleaning Guide

Cleaning Precautions

Always isolate power. Do not operate if frozen. Clean and descale shower head regularly.

Appropriate Cleaning Materials

Use domestic cleaners with soft cloth. Avoid abrasive, acidic, or alkaline materials.

Handset Cleaning Safety

Do not spray water directly onto the appliance. Supervise children during cleaning.

Troubleshooting Common Issues

Water Flow and Power Issues

Addresses no water flow (check valve, filter, thermostat) and no lights (check power).

Temperature and Flow Problems

Covers abnormal temperatures (thermistor) and reduced flow (pressure, blockages).

Wireless Pump and LED Faults

Troubleshoots wireless pump response and interprets fault LED displays.

Product Warranty Information

Warranty Activation Process

Register within 30 days via card or online. Failure to activate may incur charges.

Covered Warranty Terms

Covers manufacturing/material defects for 3 years from installation date.

Warranty Exclusions

Excludes damage from misuse, accidental damage, incorrect installation, or unauthorized repairs.

Installer Guide Introduction

Product Specifications

Plumbing Supply Specifications

Details supply source, pressure requirements, temperature limits, and connections.

Electricity Supply Specifications

Covers nominal rating, fuse/breaker requirements, and supply cable details.

Physical Dimensions and Ratings

Lists dimensions, footprint details, ingress rating, and entry points.

Installation Requirements

Mounting and Positioning Guidelines

Shower must be vertical on a flat, waterproof surface, away from freezing conditions.

Pre-Installation Checks

Check contents, wall condition, and ensure no hidden pipes/cables before drilling.

Site Suitability and Water Conditions

Not for steam rooms. Hard water areas may require a scale inhibitor.

Disassembly Procedure

Front Cover Removal

Remove 4 screws, lift off front cover, and unplug ribbon cable.

Bottom Cover Plate Removal

Unscrew three fixing screws, pull outlet pipe, slide out bottom cover plate.

Pipe and Cable Entry Cover Removal

Slide out relevant pipe and entry covers for access.

Fitting the Shower to the Wall

Wall Surface Preparation

Remove debris, check for hidden services, ensure wall is sound and clean.

Using the Fitting Template

Use template to mark fixing points, ensuring it is level before marking.

Drilling and Wall Fixing

Drill marked points, insert wall plugs, and secure top screws first.

Bottom Cover Reassembly

Outlet Connector Positioning

Pull the outlet connector up to its home position for reassembly.

Sliding the Bottom Cover Plate

Slide the bottom cover plate back into place.

Securing the Bottom Cover Assembly

Fasten the screws holding the outlet connector and bottom cover.

Front Cover Reassembly

Connecting the Ribbon Cable

Carefully connect the ribbon cable to the main board.

Attaching the Front Cover

Attach the front cover, ensuring no wires are trapped.

Water Supply Requirements

Cold Water Feed Mandate

Appliance must be connected to mains cold water supply only.

Dynamic and Static Pressure

Minimum running pressure 50kPa (0.5 bar), recommended 1 bar, max static 1000kPa (10 bar).

Ensuring Optimal Water Pressure

Recommended dynamic pressure is 100kPa (1 Bar) to avoid temperature fluctuations.

Plumbing Connection Guidelines

Regulatory Compliance for Plumbing

Must comply with local Water Authorities and latest Building Regulations.

Pipework Debris Flushing

Flush pipes thoroughly to remove debris before assembly to prevent filter blockage.

Prohibited Plumbing Modifications

No soldering near appliance, outlet flow control, or excessive force on connections.

Mandatory Isolation Valve

An isolating stop valve must be provided on the cold water feed before connection.

Plumbing Inlet Options

Side Plumbing Entry

Left or right side inlet, may require plastic cover modification.

Rear Plumbing Entry

Left or right side rear inlet configuration.

Bottom Plumbing Entry

Left or right side bottom inlet configuration.

Top Plumbing Entry

Left or right side top inlet configuration.

Plumbing Installation Checklist

Wall and Surface Integrity Check

Ensure walls are sound, clean, dry, and free from debris. Do not tile up to unit.

Water Supply Pressure and Leak Test

Check for leaks and ensure minimum dynamic pressure of 0.5 bar.

Drying Procedures Before Power-Up

Dry off any water around the appliance before connecting or reinstating electricity.

Electrical Connection Requirements

Electrical Safety Warning

Caution: Danger of Death 230V AC. Lethal voltage present. Appliance must be earthed.

Independent Circuit and Protection

Requires an independent circuit with correct amperage and protection.

Consumer Unit and MCB Specifications

Check consumer unit rating (80A min) and spare fuse way for MCB.

Cable Sizing and RCD Protection

Cable capacity must match protection. A 30mA RCD is mandatory.

Electrical Installation Standards

Component Compliance and Earthing

All components must meet wiring regulations; appliance must be earthed.

Circuit Protection Devices

Use miniature circuit breaker or cartridge fuse; not rewire-able fuse.

Isolation Switch Specifications

Requires 45A double pole switch with 3mm contact gap, accessible and identifiable.

Recommended Cable Routing

Use the shortest possible cable route from consumer unit to the shower.

Electrical Cable Entry Points

Side Electrical Cable Entry

Left or right side cable entry; may require plastic cover modification.

Rear Electrical Cable Entry

Left or right side rear cable entry configuration.

Bottom Electrical Cable Entry

Left or right side bottom cable entry configuration.

Top Electrical Cable Entry

Left or right side top cable entry configuration.

Connecting Optional Waste Pump

Wired Pump Connection Guide

Follow diagram for wired connection. Optional wireless module available.

Electrical System Safety Checklist

Ensure unit is fixed, connections secure, appliance earthed, independent circuit, 30mA RCD.

Temperature and Mode Configuration

Factory Default Settings

Shower is factory set to 43°C, which is not Care approved.

Adjustable Temperature Settings

For BEAB Care, max temp must be 41°C. Options: 41°C, 43°C, or 47°C via DIP switch.

Operational Mode Descriptions

Details STD, RNIB, RESTRICTED, and DELAYED modes and their operational characteristics.

Cold Water Flushing Procedure

Shower Priming Steps

Before operation, prime the shower with cold water using the cold flush setting.

Executing the Cold Flush

Press Flow (+) and Power buttons, allow water to run for 1 min, then press Temp (-) to stop.

Functional System Checks

Power-Up and Button Functionality

Switch on shower, check Temp/Flow increase/decrease buttons and all lights.

Confirming Standby Mode

Press the Power button to revert the shower to standby mode.

Importance of Commissioning Records

Record installation and commissioning tests for future performance reference.

Troubleshooting for Engineers - Faults

Interpreting Fault LED Signals

Notes fault signals for over temperature, thermistor, and low flow/pressure faults.

Understanding Fault Categories

Defines user resettable, internal repair, and automatic reset fault types.

Troubleshooting for Engineers - Overheating

Overheating Fault Causes and Indicators

Describes over-temperature indicator, cut-out, and LED flashing during overheating.

Low Flow and Pressure Fault Resolution

Addresses causes like low pressure, blockages, or low flow rate leading to unit stop.

Troubleshooting for Engineers - Filter

Filter Cleaning Procedure

Procedure for cleaning the inlet filter due to reduced flow or hardness build-up.

Commissioning and In-Service Testing

Initial Commissioning Steps

Check temp switch, terminal voltage, inlet temp, outlet temp, and flow rate.

In-Service Performance Monitoring

Regularly monitor performance, check supply temp, voltage, and outlet temp changes.

Commissioning Test Procedures

Measuring Water Flow Rate

Collect 1 litre of water and time it to calculate Flow Rate LPM.

In-Service Test Frequency

Re-test 6-8 weeks post-install/repair, then defer to 24-28 weeks if stable.

Service Record Log

BEAB Care Test Record Template

Template for recording test results: serial number, location, date, conditions, measurements.

AKW Contact and Support Information

Orderline and General Enquiries

Provides phone numbers for orderline, general enquiries, and technical support.

Website and Email Contacts

Lists the official website and email addresses for quotes, orders, and sales.

Company Postal Address

The official postal address for AKW.

Social Media and Online Resources

Links to social media profiles and a QR code for more product information.

Akw SmartCare Plus Specifications

General IconGeneral
BrandAkw
ModelSmartCare Plus
CategoryBathroom Fixtures
LanguageEnglish