How to fix ALC Security Camera when app cannot locate the camera?
If the ALC Security Camera app can't find your camera, verify that the camera is powered on, your network supports DHCP, and both the camera and your mobile device are connected to the same network or router. Also, ensure that the home network is selected. If issues persist, use the 'Add Camera' feature to manually add the camera.
Why no image appears on my ALC AWF51 SightHD?
If no image appears on your ALC Security Camera, first ensure the camera is powered on and the power adapter is working correctly and plugged into a functioning electrical outlet. Check that the camera is properly configured in the app and that your mobile device has a stable 3G/4G/Wi-Fi connection. If the issue remains, try relocating the camera for better wireless signal reception.
What to do if ALC AWF51 SightHD app cannot record video clips?
If the ALC Security Camera app isn't recording video clips, ensure the camera is powered on and the MicroSD card is correctly inserted. Verify that motion detection is enabled. Format the MicroSD card if it's the first time you're using it, and make sure you're using a Class 10 rated memory card.
Why is email alert not working on my ALC Security Camera?
If the email alert function on your ALC Security Camera isn't working, first ensure that the email alert function is enabled and that you have correctly entered the email address. It's recommended to use a Gmail account for this function. Also, make sure you've configured the system settings as outlined in the Email Alert setup guide.
How to fix wrong date and time on ALC AWF51 SightHD?
If your ALC Security Camera displays the wrong date and time, ensure you've selected the correct time zone. Confirm that the system date and time on your mobile device are accurate to ensure proper operation. The clock will set itself when connected to the internet, so make sure the system is properly connected. You can also use your mobile device to check if remote viewing is functioning correctly.
Why motion sensor does not respond to movement on ALC AWF51 SightHD?
If the motion sensor on your ALC Security Camera isn't responding to movement, first make sure a MicroSD card is inserted into the camera. Also, consider that the sensor might not be triggered if there's no actual movement detected, meaning there are no moving objects within its range.
How to solve memory card error on ALC AWF51 SightHD?
If you're getting a memory card error with your ALC Security Camera, ensure the microSD card is correctly inserted and formatted. Also, verify that you are using a Class 10 rated memory card.
Why does ALC Security Camera show a white image at night?
If a white image appears at night on your ALC Security Camera, it might be due to the camera’s infrared LEDs reflecting off surfaces like glass. To improve night vision, try placing the camera on the other side of the window or in a well-lit area. Installing a security lamp can also enhance the lighting.
How to improve poor picture quality on ALC AWF51 SightHD Security Camera?
To improve poor picture quality on your ALC Security Camera, clean the camera lens using a microfiber cloth.
General| Resolution | 1920x1080 (Full HD) |
|---|---|
| Night Vision | Yes |
| Connectivity | Wi-Fi |
| Storage | MicroSD card (up to 128GB) |
| Motion Detection | Yes |
| Weatherproof | IP66 |
| Operating Temperature | -20°C to 50°C |
| Power Supply | 5V DC, 1A |
Essential safety precautions and warnings for product operation.
Guidelines for safe product maintenance and operation.
Step-by-step instructions for mounting the camera.
Steps for setting up the camera using the Android ALC SightHD app.
Steps for setting up the camera using the iOS ALC SightHD app.
Solutions for common problems with the camera system.
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