Why ALC Security Camera App cannot locate the camera?
If the ALC Security Camera App cannot locate the camera, verify that the camera's power is on, your network supports DHCP protocol, and both the camera and your mobile device are connected to the same network or router. You may also need to manually add the camera using the 'Add Camera' feature and ensure that the home network is selected.
What to do if my ALC Security Camera App cannot record any video clips?
If the ALC Security Camera App is unable to record video clips, ensure that the camera is powered on, the MicroSD card is correctly inserted, and the Motion Enable setting is activated. Format the MicroSD card upon its first use and confirm that you are using a Class 10 rated memory card.
Why does my ALC SightHD SensorCam Security Camera show no image?
If no image appears from your ALC Security Camera, first ensure the camera is powered on and the power adapter is functional and plugged into a working electrical outlet. Then, try relocating the camera for better wireless signal reception. Also, check that the camera is properly configured in the app and that your mobile device has a stable 3G/4G/Wi-Fi connection.
What to do if my ALC SightHD SensorCam Security Camera memory card has error?
If your ALC Security Camera displays a memory card error, ensure that the MicroSD card is correctly inserted and formatted. Also, make sure you are using a Class 10 rated memory card.
How to fix poor picture quality on ALC Security Camera?
To improve the picture quality on your ALC Security Camera, try cleaning the camera lens with a microfiber cloth. You can also change the video resolution to HD for a better picture.
Why does ALC SightHD SensorCam show wrong date and time?
If your ALC Security Camera displays the wrong date and time, ensure the system is properly connected to the internet, as the clock will set itself when connected. You can also use your mobile device to access the system to see if remote view is functioning properly.
Why does my ALC SightHD SensorCam show a white image at night?
A white image may appear at night on your ALC Security Camera because the camera’s LED light reflects off surfaces like glass, causing the white light effect.
Why is the motion sensor on my ALC SightHD SensorCam Security Camera not responding?
If the motion sensor on your ALC Security Camera isn't responding, first ensure that the Motion Enable setting is turned on. Also, consider that the sensor might not be triggered if there is no moving object detected.
General safety precautions, electrical hazards, and warnings for safe operation.
Guidelines for safe handling and usage of batteries to prevent hazards.
Step-by-step guide for setting up the camera with the Android ALC SightHD app.
Step-by-step guide for setting up the camera with the Apple ALC SightHD app.
Provides solutions for common problems like app not locating the camera or no image.
Offers solutions for recording failures and motion sensor issues.
General| Resolution | 1080p Full HD |
|---|---|
| Motion Detection | Yes |
| Audio | Two-way audio |
| Weather Resistance | IP65 |
| Type | Security Camera |
| Storage | MicroSD card up to 128GB |
| Connectivity | Wi-Fi |
| Power Source | Battery |
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