How to fix ALC AWF61 Security Camera when app cannot locate the camera?
If the app isn't finding your ALC Security Camera, first ensure the camera is powered on. Check that your network supports DHCP protocol, and confirm that both the camera and your mobile device are connected to the same network or router. You might also try manually adding the camera using the 'Add Camera' feature, making sure your home network is selected.
Why no image appears on my ALC AWF61?
If your ALC Security Camera isn't showing an image, start by verifying that the camera has power. Check the power adapter for any damage and ensure it's properly plugged into a working electrical outlet. Try repositioning the camera to improve the wireless signal. Also, confirm that the camera is correctly configured in the app and that your mobile device has a stable 3G/4G/Wi-Fi connection.
What to do if ALC Security Camera app cannot record any video clips?
If your ALC Security Camera isn't recording video clips, first, ensure the camera is powered on. Next, verify that the MicroSD card is correctly inserted. Also, make sure the motion detection function is enabled. If it is the first time you are using the MicroSD card, format it.
Why does my ALC AWF61 show the wrong date and time?
If your ALC Security Camera displays the wrong date and time, this can lead to recording issues. To resolve this, ensure you've selected the correct time zone in the settings. Also, check the date and time on your mobile device to ensure they are accurate, as the camera will sync its clock when connected to the internet. Make sure the system is properly connected to the internet. You can use your mobile device to check if remote viewing is working correctly.
Why is email alert not working on my ALC Security Camera?
If your ALC Security Camera's email alerts aren't working, ensure that the email alert function is enabled in the settings. It's recommended to use a Gmail account for this feature. Make sure you've configured the system settings as outlined in the Email Alert section and that you've entered the email address correctly. Also make sure you are using a Class 10 rated memory card.
Why does my ALC AWF61 Security Camera show a white image at night?
If you're seeing a white image at night with your ALC Security Camera, it's likely due to the camera's infrared LEDs reflecting off a surface like glass. To fix this, try placing the camera on the other side of the window to improve night vision. Alternatively, improve the lighting in the area by installing a security lamp.
How to fix memory card error on ALC AWF61 Security Camera?
To address memory card errors with your ALC Security Camera, first, ensure the MicroSD card is correctly inserted into the camera. Then, format the card. Also, make sure you are using a Class 10 rated memory card.
Why is the motion sensor not responding on my ALC Security Camera?
If the motion sensor on your ALC Security Camera isn't responding, first, ensure that a MicroSD card is inserted into the camera. It is possible that there has been no movement to trigger the sensor. Also, check that the sensitivity option is activated.
How to improve poor picture quality on my ALC AWF61?
If your ALC Security Camera has poor picture quality, start by cleaning the camera lens with a microfiber cloth. You can also try selecting a different setting for video quality.
Covers product safety, service safety, and general warnings for safe operation.
Step-by-step guide on physically mounting and positioning the camera.
Guides for connecting the camera via Wi-Fi (Android/Apple) and Ethernet.
Covers information screen options, system settings, and advanced configurations.
Solutions for camera location, no image, and poor picture quality issues.
General| Connectivity Technology | Wireless |
|---|---|
| Video Capture Resolution | 1080p |
| Resolution | 1920 x 1080 |
| Lens | 2.8mm |
| Weather Resistance | IP65 |
| Storage | Micro SD card (up to 128GB) |
| Special Features | Motion Detection, Two-Way Audio |
| Power Source | Battery |
| Night Vision Range | 10m |
| Connectivity | Wi-Fi |
| Operating Temperature | -10°C to 50°C |
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