ALC Connect Plus User Manual

Connect Plus FAQ’s
• Reset Gateway
• Using paper clip, press and hold reset button on back of GW for at least
12 seconds. LED lights on front of GW will turn off and flash
• Reset Camera
• Using paper clip, press and hold reset button on back of camera for at
least 10 seconds. LED light on back of camera will turn off and flash
• Phone does not “find” GW on my network
• Phone is not connected to WiFi
• Ensure GW is On and plugged into Wi-Fi router
• More than one network (router) in the home
• Where can I buy additional sensors?
• Additional sensors can be purchased on Amazon.com
• What is the default Admin password for the GW and Camera?
• 123456
• What is the default Security Code for my GW and Camera?
• 123456
• What can I change my Security Code for my GW to?
• Must be at least 6 characters
• Letters and/or numbers
• You must remember what this Code is
• What can I change my Security Code for my camera to?
• Must be at least 1 character
• Letters and/or numbers
• You must remember what this Code is
• What do I do if I forgot my Security Code for my GW or Camera?
• You must reset your GW or Camera back to factory defaults and the
Security Codes will go back to 123456

ALC Connect Plus Specifications

General

Brand	ALC
Model	Connect Plus
Category	Security Camera
Language	English

Summary

Device Reset Procedures

Reset Gateway

Reset the Gateway by holding the reset button for at least 12 seconds.

Reset Camera

Reset the camera by holding its reset button for at least 10 seconds.

Network Connectivity Troubleshooting

Phone Not Finding GW

Troubleshoot issues where the phone cannot find the GW on the network.

Security Code Management

Default Security Code

The default security code for the GW and Camera is 123456.

Changing Security Code

Guidelines for changing your GW and camera security codes.

Forgot Security Code

Procedure if you forget your GW or Camera security code.

Sensor and Scenario Setup

Change Sensor Name and Location

Modify the name and location of your sensors via the Home Status page.

Setup a Scenario

Instructions for setting up a Scenario by selecting sensors and triggers.

Shortcut Definition

A Shortcut groups sensors, like power switches, for simultaneous control.

Settings Menu Overview

Admin Password

Default Admin PW is 123456. Can be modified.

Control Hub Siren

Adjust the volume, duration, and delay of the built-in siren.

Emergency Contact

Set a default emergency contact number (911) for alerts.

Push Notification

Enable/disable push notifications sent to your phone.

Advanced Settings Menu

Network Setup

Configure network settings, including DHCP and Static IP.

Security Setup

Modify the GW Security Code and Admin Password.

Firmware Update

Check for and install new firmware for the GW.

Align Date/Time

Synchronize the GW's internal clock with your phone's time.

Camera Advanced Settings

Admin Password Configuration

Change the camera's Admin password.

Security Code Configuration

Change the camera's security code.

Cloud Setting

Configure cloud storage for camera footage (Google Drive/Dropbox).

Camera Video and Sensitivity Settings

Time Zone Configuration

Select and save the correct time zone for the camera.

Daylight Saving

Enable or disable daylight saving time settings.

Video Quality Selection

Choose the desired live streaming video quality.

Low Light Enhancement

Adjust low light enhancement levels from 1 to 5.

SD Card and Device Information

Overwrite SD Card

Overwrite is the default setting for SD card recording.

Device Information Display

View camera firmware version, SD card size, and available space.