Alcatel-Lucent 1643 AMS - Alcatel-Lucent commitment to quality and reliability

Alcatel-Lucent’ commitment to quality and reliability
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Alcatel-Lucent is extremely committed to providing our customers with products of the
highest level of quality and reliability in the industry. 1643 AM / 1643 AMS are a
prime example of this commitment.
In line with this policy, all major transmission facilities in the USA, Europe and China
are ISO-9000 certified. In line with the above, Alcatel-Lucent’ policy statement in this
respect is as follows.
Quality policy
Alcatel-Lucent is committed to achieving sustained business excellence by integrating
quality principles and methods into all we do at every level of our company to
• Anticipate and meet customer needs and exceed their expectations, every time
• Relentlessly improve how we work – to deliver the world’s best and most
innovative communications solutions – faster and more cost-effectively than our
competitors
Reliability in the product life-cycle
Each stage of the life cycle of 1643 AM / 1643 AMS relies on people and processes
that contribute to the highest product quality and reliability possible. The reliability of
a product begins at the earliest planning stage and continues into
• Product architecture
• Design and simulation
• Documentation
• Prototype testing during development
• Design change control
• Manufacturing and product testing (including 100% screening)
• Product quality assurance
• Product field performance
• Product field return management
The R&D community of Alcatel-Lucent is certified by ISO 9001.
Quality and reliability
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365-312-801R7.2
Issue 3, May 2007
Alcatel-Lucent - Proprietary
See notice on first page
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