7.15 ACTIVATING/DEACTIVATING 'FORCED HEADSET' MODE ....................................................................... 55
7.16 INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HANDSET (PAIRING) ........................................ 55
7.17 USE OF THE BLUETOOTH® HANDSET .................................................................................................. 56
7.18 INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET (PAIRING) ........................................ 57
7.19 USING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET ................................................................ 57
7.20 DISPLAY ALL PAIRED BLUETOOTH DEVICES ........................................................................................ 57
7.21 REMOVING A BLUETOOTH ACCESSORY (HEADSET, HANDSET, ETC.) .................................................... 58
7.22 PAIR YOUR PHONE AS A BLUETOOTH DEVICE ...................................................................................... 58
7.23 CONFIGURE YOUR PHONE FOR TELEWORKING..................................................................................... 58
7.24 CONTACTING YOUR ADMINISTRATOR ................................................................................................... 62
8 ACD: AGENT SET/ SUPERVISOR STATION ................................................................................................... 63
8.1 AGENT SET ........................................................................................................................................... 63
8.2 OPEN AN AGENT SESSION (LOGIN) – AGENT SET ................................................................................... 63
8.3 ACD APPLICATION WELCOME SCREEN – AGENT SET ............................................................................ 63
8.4 THE FOUR OPERATING STATUSES OF THE AGENT SET ........................................................................... 64
8.5 CHANGING THE OPERATING STATUS OF THE SET – AGENT SET.............................................................. 64
8.6 MODIFYING YOUR PERSONAL CODE – AGENT SET ................................................................................. 64
8.7 INTEGRATING ANOTHER GROUP/LEAVING A GROUP – AGENT SET .......................................................... 64
8.8 CLOSE THE AGENT SESSION (LOGOUT) – AGENT SET ............................................................................ 64
8.9 SUPERVISOR STATION .......................................................................................................................... 64
8.10 SUPERVISING GROUP MAILBOXES – SUPERVISOR STATION ................................................................. 65
9 ACCESSORIES ........................................................................................................................................... 66
9.1 HEADSETS ............................................................................................................................................ 66
9.2 CONFERENCE MODULE ......................................................................................................................... 66
9.3 EHS INTERFACE ................................................................................................................................... 66
10 GUARANTEE AND CLAUSES ....................................................................................................................... 67
10.1 SAFETY INSTRUCTIONS ....................................................................................................................... 67
10.2 REGULATORY STATEMENTS ............................................................................................................... 68
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