10.6 Answering a second call during a conversation
During a conversation, another person is trying to call you Name or no. of the caller displayed
for 3 seconds.
Use one of the following methods to answer the displayed call.
o Line key for which icon is flashing.
o Line key with light flashing.
o Take call
The first call is on hold.
To return to your first caller and end the conversation in progress
Use one of the following:
o Enquiry off
o Hang up.
Use one of the following:
o Line key with light flashing.
o Retrieve
You are on the line with your first contact
10.7 Placing a call on hold (hold)
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
During a conversation.
Put on hold Your call is placed on hold .
Recover the call on hold:
Use one of the following:
o Line key with light flashing.
o Retrieve
o Line key for which icon is flashing.
10.8 Switching between calls (Broker call)
During a conversation, a second call is on hold.
Select the contact on hold You are in conversation with the second caller and the first one is
on hold.
10.9 Transferring a call
You are in communication with a first caller.
o Calling a second person during a conversation The first call is on hold.
o Transfer to The two callers are connected.
You are in communication with two callers.
o Transfer The two callers are connected.
You are in communication with a first caller. A second caller is on hold. You want to transfer the
ongoing call to a 3rd caller.
o Transfer to 3rd
o Call the recipient of the transfer.
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