1  GETTING TO KNOW YOUR TELEPHONE ........................................................................................................ 7 
1.1  8078S BLUETOOTH/ 8078S PREMIUM DESKPHONE ................................................................................. 7 
1.2  8068S BLUETOOTH/ 8068S PREMIUM DESKPHONE ................................................................................. 9 
1.3  8058S PREMIUM DESKPHONE ............................................................................................................... 11 
1.4  8028S PREMIUM DESKPHONE ............................................................................................................... 13 
1.5  WELCOME SCREENS ............................................................................................................................. 15 
1.6  USER LOCAL MENU ............................................................................................................................... 16 
1.7  STATUS ICONS/ CALL ICONS ................................................................................................................. 17 
1.8  PERMANENT FEATURES KEYS ............................................................................................................... 17 
1.9  MAGNETIC ALPHABETIC KEYBOARD ...................................................................................................... 18 
1.10  DESCRIPTION OF THE CONNECTORS.................................................................................................... 19 
1.11  ADD-ON MODULE ................................................................................................................................ 19 
1.12  BLUETOOTH® WIRELESS HANDSET .................................................................................................... 23 
1.13  INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HANDSET (PAIRING) ........................................ 24 
1.14  INSTALL A COMFORT WIRED HANDSET ................................................................................................ 25 
2  USING YOUR TELEPHONE .......................................................................................................................... 26 
2.1  MAKING A CALL .................................................................................................................................... 26 
2.2  RECEIVING A CALL ................................................................................................................................ 26 
2.3  USING THE TELEPHONE IN 'HANDS FREE' MODE .................................................................................... 26 
2.4  ACTIVATING THE LOUDSPEAKER DURING A CONVERSATION (HANDSET LIFTED) LOUDSPEAKER. ............ 27 
2.5  CALLING YOUR CALLER BY NAME (COMPANY DIRECTORY) .................................................................... 27 
2.6  MAKE CALLS VIA YOUR PROGRAMMED CALL KEYS ................................................................................ 27 
2.7  REDIALING ............................................................................................................................................ 27 
2.8  CALL BACK AN UNANSWERED CALL ...................................................................................................... 28 
2.9  REQUESTING AUTOMATIC CALLBACK IF INTERNAL NUMBER IS BUSY ...................................................... 28 
2.10  RECEIVING INTERCOM CALLS .............................................................................................................. 28 
2.11  SENDING DTMF SIGNALS ................................................................................................................... 29 
2.12  MUTE, SO THAT YOUR CALLER CANNOT HEAR YOU .............................................................................. 29 
3  DURING A CONVERSATION ....................................................................................................................... 30 
3.1  MAKING A SECOND CALL DURING A CONVERSATION .............................................................................. 30 
3.2  ANSWERING A SECOND CALL DURING A CONVERSATION ....................................................................... 30 
3.3  SWITCHING BETWEEN CALLS (BROKER CALL) ....................................................................................... 31 
3.4  TRANSFERRING A CALL ........................................................................................................................ 31 
3.5  THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CALLERS (CONFERENCE) ...................... 31 
3.6  TALK SIMULTANEOUSLY TO MORE THAN 2 CALLERS .............................................................................. 32 
3.7  PLACING A CALL ON HOLD (HOLD) ........................................................................................................ 32 
3.8  PLACING AN OUTSIDE CALL ON HOLD (PARKING) ................................................................................... 32 
3.9  INTRUSION INTO AN INTERNAL CONVERSATION ...................................................................................... 33 
3.10  ADJUST AUDIO VOLUME ...................................................................................................................... 33 
3.11  SIGNAL MALICIOUS CALLS .................................................................................................................. 33 
4  SHARING .................................................................................................................................................. 34 
4.1  ANSWERING THE GENERAL BELL .......................................................................................................... 34 
4.2  MANAGER/ASSISTANT FILTERING ......................................................................................................... 34 
4.3  CALL PICK-UP ....................................................................................................................................... 34 
4.4  HUNTING GROUPS ................................................................................................................................. 35 
4.5  CALLING AN INTERNAL CALLER ON HIS/HER PAGER ............................................................................... 35 
4.6  ANSWERING A CALL ON YOUR PAGER ................................................................................................... 35 
4.7  CALLING A CALLER ON HIS/HER LOUDSPEAKER .................................................................................... 36 
4.8  SENDING A WRITTEN MESSAGE TO AN INTERNAL CONTACT ................................................................... 36