User Manual
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2.23.1.2 Release the second call and retrieve the call on hold
• You are in conversation with the second contact and the first one is on hold.
• Use one of the following:
o Enquiry off
o Select the tab of the call to retrieve by using left and right navigation keys.
o Hang up, your phone is ringing, then answer the call.
• You are on the line with your first contact.
If you make an error, hang up: your telephone will ring and you will recover your first call.
Answering a second call during a conversation
This feature depends on your system (multiline set).
• During a conversation, another person is trying to call you Contact's name or number displayed
for 3 seconds.
• Select the incoming call icon (the icon depends on your phone: / ).
• The first call is on hold.
To return to your first contact and end the conversation in progress.
• The second call is ended.
• To return to the first contact, use one of the following.
o Select the incoming call icon (the icon depends on your phone: / ).
o
o Unhook the handset.
Switching between calls (Broker call)
Depending on the system configuration you can manage several calls at the same time.
Use one of the following to switch between calls:
• Select the call on hold icon from the conversation screen (the icon depends on your phone: /
).
• Select the tab which is displaying the call on hold Retrieve or
• Press the Back/Exit key to display the Perso page Select the call on hold.
You are in conversation with the second contact and the first one is on hold.
Transferring a call
Depending on the system configuration, transferring a call can be done in two ways.
1. Using the softkey
• Calling a second person during a conversation The first call is on hold.
• You can transfer the call immediately or wait for your contact to answer before transferring the
call.
Transfer
• The two callers are connected.
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