During a conversation
15
3
3.4
Transferring a call
• To transfer your call to another number:
• If the number receiving the transfer answers:
You can also transfer your call immediately, without waiting for your correspondent to answer.
3.5
Transfer a call to the voice mailbox of an absent party
During the call, you want to transfer your correspondent to the voice mailbox of another correspondent.
3.6
Three-way conference with internal and/or external correspondents
(conference)
During a conversation, a second call is on hold
during a
conversation
no. of the 2nd
terminal
the first call is on hold
Transfer between two outside calls is not generally possible (depends on country
concerned and system configuration).
Paul
in conversation
2
6
5
3
ab c
def
jkl
m
n
select the 'conference'
function
John
in conversation
¤Conference
Cancel conference and return to first correspondent (if conference is active):
Hang up on all correspondent (if conference is active):
After the conference, to leave your two correspondents talking together:
3.7
Placing a call on hold (hold)
• Exclusive hold:
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
• Recover the call on hold:
• Common hold: (subject to programming)
To recover your call on any telephone in your system.
cancel the
conference
×Conference
OR
×Conference
Transfer
during a
conversation
your call is placed on hold
key associated with the
'incoming call' icon
during a
conversation
your call is placed on hold
Paul
in conversation
Hold
Paul
on hold
Paul
on hold
Paul
in conversation
Paul
in conversation
Hold
Paul
on hold
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