12
Hearing Aid Compatibility
Your phone is rated: «For Hearing Aid», to assist hearing device users in finding
phones that may be compatible with their hearing devices.
This device is HAC M4/T4 compatible. Reference ANSI C63.19-2011
For more information please visit our website http://www.alcatelonetouch.us/
hearing-aid-compatibility
FCC ID: 2ACCJN012
General information �������������������������
• Customer support phone number: (888) 345-5510
• Customer support website: www.ConsumerCellular.com
• Manufacturer website: www.alcatelonetouch.us
• Facebook: www.facebook.com/alcatelonetouchusa
• Twitter: www.twitter.com/alcatel1touch
• Instagram: www.instagram.com/alcatelmobile/
• Hotline: For technical support, please call 855-368-0829
• Manufacturer: TCL Communication Ltd.
• Address: 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science
Park, Shatin, NT, Hong Kong
On our website, you will find our FAQ (Frequent Asked Questions) section. You
can also contact us by email to ask any questions you may have.
Your phone is a transceiver that operates on GSM in quad-band
(850/900/1800/1900 MHz), WCDMA in tri-band (B2/4/5), or LTE in penta-
band B2/4/5/7/12.
Protection against theft
(1)
Your phone is identified by an IMEI (phone serial number) shown on the
packaging label and in the phone’s memory� We recommend that you note the
number the first time you use your phone by entering * # 0 6 # and keep it in a
safe place� It may be requested by the police or your operator if your phone is
stolen� This number allows your phone to be blocked, which will prevent a third
party from using it, even with a different SIM card�
(1)
Contact your network operator to check service availability.