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7. Warranty
Your device is warranted against any defect or malfunctioning which may occur
in conditions of normal use during the warranty period of twenty-four (24)
months
1
from the date of purchase as shown on your original invoice.
Accessories sold with your device are also warranted against any defect which
may occur during the first twelve (12) months
(1)
from the date of purchase as
shown on your original invoice.
In case of any defect of your device which prevents you from normal use thereof,
you must immediately inform your vendor and present your device with your
proof of purchase.
If the defect is confirmed, your device or part thereof will be either replaced or
repaired, as appropriate. Repaired device and accessories are entitled to a one
(1) month warranty for the same defect. Repair or replacement may be carried
out using reconditioned components offering equivalent functionality.
This warranty covers the cost of parts and labor but excludes any other costs.
This warranty shall not apply to defects to your device and/or accessory due to
(without any limitation):
- Non-compliance with the instructions for use or installation, or with technical
and safety standards applicable in the geographical area where your device is
used;
- Connection to any equipment not supplied or not recommended by TCL
Communication Ltd.;
- Modification or repair performed by individuals not authorised by TCL
Communication Ltd. or its affiliates or your vendor;
- Modification, adjustment or alteration of software or hardware performed by
individuals not authorised by TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration of liquids or foods,
chemical products, download of files, crash, high voltage, corrosion, oxidation.
Your device will not be repaired in case labels or serial numbers (IMEI) have
been removed or altered.
There are no express warranties, whether written, oral or implied, other than this
printed limited warranty or the mandatory warranty provided by your country or
jurisdiction.
In no event shall TCL Communication Ltd. or any of its affiliates be liable for
indirect, incidental or consequential damages of any nature whatsoever, including
1
The warranty period may vary depending on your country.
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