5 Repair and Refurbished Goods or Parts Notice
5
Repair and Refurbished
Goods or Parts Notice
Unfortunately, from time to time, faulty products are
manufactured which need to be returned to the Supplier for
repair.
Please be aware that if your product is capable of retaining
user-generated data (such as files stored on a computer hard
drive, telephone numbers stored on a mobile telephone, songs
stored on a portable media player, games saved on a games
console or files stored on a USB memory stick) during the
process of repair, some or all of your stored data may be lost.
We recommend you save this data elsewhere prior to
sending the product for repair.
You should also be aware that rather than repairing goods, we
may replace them with refurbished goods of the same type or
use refurbished parts in the repair process.
Please be assured though, refurbished parts or
replacements are only used where they meet ALDI’s
stringent quality specifications.
If at any time you feel your repair is being handled
unsatisfactorily, you may escalate your complaint. Please
telephone us on 1800 13 15 79 or write to us at: