Alienware AW3418DW User Manual

54 | Troubleshooting
Product specific problems
Specific
symptoms
What you
experience
Possible solutions
Screen image is
to
o small
Image is
centered on
screen, but does
not fill entire
viewing area
• Reset the monitor to factory settings.
Cannot adjust
th
e monitor with
the buttons on
the front panel
OSD does not
appear on the
screen
• Turn Off the monitor, unplug the power cord,
plug it back, and then turn On the monitor.
No Input Signal
whe
n user
controls are
pressed
No picture, the
LED light is blue
• Check the signal source. Ensure the computer is
not in the power saving mode by moving the
mouse or pressing any key on the keyboard.
• Check whether the signal cable is plugged in
properly. Re-plug the signal cable if necessary.
• Reset the computer or video player.
The picture does
not fill the entire
screen
The picture
cannot fill the
height or width
of the screen
• Due to different video formats (aspect ratio) of
DVDs, the monitor may display in full screen.
• Run the built-in diagnostics.
Wrong Color Picture color not
go
od
• Change the settings of the Preset Modes in the
Game menu OSD depending on the application.
• Adjust R/G/B value under Cu
stom Color in
Game menu OSD.
• Run the built-in diagnostics.
Image retention
fr
om a static
image left on the
monitor for a
long period of
time
Faint shadow
from the static
image displayed
appears on the
screen
• Use the Power Management feature to turn off
the monitor at all times when not in use (for more
information, see Power management modes).
• Alternatively, use a dynamically changing
sc
reensaver.

Alienware AW3418DW Specifications

General

3D	No
Pixel pitch	0.2325 x 0.2325 mm
Pixel density	109 ppi
Backlight type	LED
Display surface	Matt
Display diagonal	34.14 \
Screen curvature	1900 mm
Display technology	LCD
Native aspect ratio	21:9
Vertical scan range	30 - 100 Hz
Maximum refresh rate	120 Hz
Horizontal scan range	73 - 151 kHz
Supported video modes	480p, 576p, 720p, 1080p
Viewable size diagonal	867.2 mm
Screen curvature rating	1900R
Viewable size, vertical	334.8 mm
sRGB coverage (typical)	99 %
Contrast ratio (typical)	1000:1
Display number of colors	16.78 million colors
Viewable size, horizontal	799.8 mm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 800 x 600 (SVGA), 1024 x 768 (XGA), 3440 x 1440
On/off switch	Yes
Feet color	Black/Silver
Product color	Black, Silver
Front bezel color	Black
Market positioning	Gaming
HDMI version	1.4
USB hub version	3.2 Gen 1 (3.1 Gen 1)
DisplayPort version	1.2
USB upstream port type	USB Type-B
Number of upstream ports	1
VGA (D-Sub) ports quantity	0
USB Type-A downstream ports quantity	4
LED indicators	Power
Tilt angle range	-5 - 25 °
Panel mounting interface	100 x 100 mm
Current rating	1.8 A
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Energy efficiency scale	A++ to E
Power consumption (max)	110 W
Power consumption (off)	0.3 W
Annual energy consumption	77 kWh
Power consumption (standby)	0.5 W
Power consumption (typical)	60 W
Operating altitude	0 - 5000 m
Non-operating altitude	0 - 12192 m
Storage temperature (T-T)	-20 - 60 °C
Operating temperature (T-T)	0 - 40 °C
Storage relative humidity (H-H)	5 - 90 %
Operating relative humidity (H-H)	10 - 80 %
Cables included	AC, DisplayPort, Mini DisplayPort, USB
Pallet width	1016 mm
Pallet length	1219.2 mm
Quantity per pallet	2 pc(s)
Pallet volume weight	63550 g
Number of layers per pallet	1 pc(s)
Package depth	934 mm
Package width	449.1 mm
Package height	642.9 mm
Package weight	19270 g
Package material	Corrugated cardboard, Polyethylene terephthalate (PET), Low-density polyethylene (LDPE)
Corrugated cardboard content per package	4220 g
Low-density polyethylene (LDPE) content per package	2660 g
High-density polyethylene (HDPE) content per package	0 g
Polyethylene terephthalate (PET) content per package	70 g

Weight and Dimensions

Stand weight	4590 g
Bezel width (top)	10.45 mm
Bezel width (side)	9.77 mm
Depth (with stand)	319 mm
Width (with stand)	813.6 mm
Height (with stand)	560.8 mm
Weight (with stand)	11860 g
Bezel width (bottom)	18.43 mm
Depth (without stand)	121.37 mm
Width (without stand)	813.45 mm
Height (without stand)	363.68 mm
Weight (without stand)	7270 g