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Updating the firmware
Updating the firmware
CAUTION: Disconnecting the USB-C wireless dongle, closing the AWCC software, or shut down of computer during
firmware update may damage the USB-C wireless dongle.
For best performance, update your headset and USB-C wireless dongle firmware to the latest version.
Updating the headset firmware manually
1. Go to the Dell Support Site and search for AW725H.
2. From the Drivers & Downloads tab, download AW725H Headset FW update tool.
3. Connect your headset to your computer through the USB cable, and plug in the wireless audio receiver to the USB port of your
computer.
4. Open the downloaded AW725H Headset FW update tool file.
5. Click on the Upgrade button. Once the firmware update is complete, the “Upgrade successful” message is displayed.
6. Close the window.
NOTE: Ensure that you update both the headset and dongle firmware.
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