What to do if manual commissioning failed on Allegion Door locks?
If commissioning fails, the Allegion Door lock will revert to FDR mode. Restart the process by pressing and releasing the mode switch again. Also, ensure that Bluetooth is enabled on your mobile device and that it's not connected to another device. Confirm that the lock displays a steady blue LED; if not, restart the process by pressing and releasing the mode switch.
What to do if REX is not responding on Allegion SCHLAGE XE360 Door locks?
First, try cycling the power on the Allegion Door lock and running diagnostics again. If that doesn't work, remove the lock from the door, disconnect the power, and check if the REX Switch cable is pinched or disconnected. If it is, reconnect it, reinstall the lock, and repeat the diagnostics.
What to do if DPS is not responding on Allegion Door locks?
First, try cycling the power on the Allegion Door lock and running diagnostics again. If that doesn't work, remove the lock from the door, disconnect the power, and verify that the DPS cable isn't pinched or disconnected. If it is, reconnect it, reinstall the lock, and repeat the diagnostics.
Why did the blue light go out during commissioning of Allegion SCHLAGE XE360?
The Allegion Door lock advertises for two minutes. If commissioning isn't started within that time, the lock stops advertising. Press and release the mode switch to restart advertising.
Why does my Allegion SCHLAGE XE360 system appear to have no power even with new batteries?
If the Allegion Door lock system appears to not be powered even with fresh batteries, check the following: * Ensure batteries are correctly installed. * Make sure the battery holder is fully inserted without any obstructions. * If the battery holder is damaged, replace it. * If the chassis core battery terminals are damaged, replace the interior assembly. * Ensure the battery tray is connected to the wiring harness. * If the battery tray is damaged, replace it. * Verify the battery harness is connected to the chassis core by removing the interior assembly and reconnecting the wiring harnesses. * If the battery harness is damaged, replace it or the interior assembly. * Replace the batteries if the battery voltage is critically low.
Why do the batteries in my Allegion Door locks get hot?
To address the issue of hot batteries in your Allegion Door locks, consider the following: * Ensure that you are using the correct type of batteries. * Verify that the batteries are installed correctly. Reinstall them if they are backward. * If the battery harness is shorted or damaged, it should be replaced.
What to do if my Allegion Door locks fails power up initialization?
If your Allegion Door locks are failing to power up, try the following: * Remove the interior assembly and reconnect the wiring harnesses to ensure the reader communications are operating correctly. * If there are internal hardware/electronic failures, replace the interior assembly. * If the real-time clock is not operating correctly, link the device to MAPP to synchronize the internal clock (if commissioned).
What to do if indicators on the interior but not on the exterior of Allegion Door locks?
If the interior indicators of your Allegion Door locks are on but the exterior indicators are not, it could be due to internal hardware/electronic failures, in which case you should replace the interior assembly. It may also be due to reader communications issues, so try removing the interior assembly and reconnecting the wiring harnesses.
What to do if DPS not working when door opens on Allegion SCHLAGE XE360 Door locks?
If the DPS (Door Position Switch) is not working when the door opens with your Allegion Door locks, verify the DPS functionality in FDR mode from closed to open. Remove the interior assembly and reconnect the DPS wiring harnesses. Also, install the DPS switch and wiring harness, and ensure the DPS magnet is installed and aligned correctly.
What to do if DPS not working when door closes on Allegion SCHLAGE XE360?
If the DPS (Door Position Switch) is not working when the door closes with your Allegion Door locks, verify the DPS functionality in FDR mode from open to closed. Remove the interior assembly and reconnect the DPS wiring harnesses. Also, install the DPS switch and wiring harness and align the DPS magnet.
Phone number and website for customer support.
Explains the meaning of WARNING, CAUTION, and NOTICE symbols.
Details FCC compliance, interference statements, and module listings.
Covers Industry Canada regulations, RF exposure, and NFC support.
Lists supported credential types/formats and product certifications.
Illustrates different XE360 lock models and their components.
How to use credentials, placement, and security recommendations.
Explains the four adaptable locking functions of the XE360 Series.
Instructions for battery replacement for different XE360 models.
Covers manual key unlocking and adding locks to the access control system.
Guidelines for yearly maintenance to optimize lock security and condition.
Describes normal, multi-family, and commercial construction modes.
Instructions for updating the lock's firmware using the MAPP.
Procedure for replacing the FleX Module in exit device configurations.
Steps for replacing the FleX Module in tubular and mortise lock types.
Detailed steps for rekeying tubular and mortise lock cylinders.
Instructions for rekeying exit device cylinders.
Explanation of visual and audible indicators for lock status.
Process for resetting the lock to factory default settings.
Diagnostic steps to verify the functionality of the Door Position Switch.
Diagnostic steps to confirm the Request for Exit functionality.
Guide to resolving common problems with the XE360 lock.
General| Type | Electronic Deadbolt |
|---|---|
| Power Supply | 4 AA Batteries |
| User Codes | Up to 19 User Codes |
| Keyway | Schlage C Keyway |
| Access Method | Keypad |
| Finish | Bright Brass, Satin Nickel, Aged Bronze |
| Grade | ANSI Grade 2 |
| Backset | 2-3/8" or 2-3/4" |
| Strike | Reinforced |
| Handing | Reversible |
| Compliance | ANSI A156.36 |
| Warranty | Limited lifetime mechanical |
| Keypad | Backlit numeric keypad |
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