Rockwell Automation Support
Rockwell Automation provides technical information on the Web to assist you in using
its products. At http://support.rockwellautomation.com
, you can find technical
manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://support.rockwellautomation.com
.
Installation Assistance
If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.
New Product Satisfaction Return
Rockwell Automation tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned, follow these procedures.
Allen-Bradley, Rockwell Automation, ArmorBlock and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States 1.440.646.3434
Monday – Friday, 8 a.m. – 5 p.m. EST
Outside United States Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case number
(see phone number above to obtain one) to your distributor in order to
complete the return process.
Outside United States Please contact your local Rockwell Automation representative for the return
procedure.
Publication 1732E-IN004A-EN-E - November 2009
Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.
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