Phone Guide – 9224
Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com
Revised: April 16, 2013
Page 23
5.9.9 Bridged Hold
A Bridged Hold places a Shared Call Appearance call on hold and is
retrievable by a second designated handset that is part of the Shared Call
Appearance. Place an intercom call to the handset within the same Shared
Call Appearance. This bridges the hold to the second handset automatically,
and enables the second handset to resume the held call by selecting the
flashing Shared Call Appearance PFK. If neither party resumes the call, the
handset placing the call on hold receives a notification per the individual
HOLD reminder settings.
5.9.10 Park
If a user parks a Shared Call Appearance call and the Park timeout setting
for the system is set to ring back to the handset that parked the call, the
parked call rings back only to the handset that parked it. It does not ring all
handsets in the Shared Call Appearance. The Shared Call Appearance PFK
light goes out and the call is no longer on the Shared Call Appearance.
The Parking Orbit PFK enables monitoring of any accessible parking orbit.
The Park Set Monitoring PFK enables a single PFK to monitor a configurable
set of parking orbits via both the illuminated PFK button as well as a list of
calls parked in the specific orbits. For example, users can use a single PFK
to monitor all local park orbits and a single indicator for any call placed in a
parking orbit. This also enables users to monitor the local parking orbits of a
remote server in a multi-site environment.
NOTE: Using the Call Forwarding option on a phone does not forward Shared
Call Appearance calls.
5.10 Automatic Call Distribution (ACD) Queuing
To login while the ACD Appearance PFK LED is solid red:
1. Press and hold the PFK for five seconds. The login prompt displays on
the screen. Release the button.
2. Use the phone’s dial pad and soft keys to enter the extension.
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