1. Email Support: support@ambientweather.com
2. Live Chat Support: www.ambientweather.com/chat.html (M-F 8am to 4pm Arizona Time)
3. Technical Support: 480-283-1644 (M-F 8am to 4pm Arizona Time)
If any of the sensor communication is lost, dashes (--.-)
will be displayed on the screen. To reacquire the signal,
press and hold the CHANNEL/+ button for 3 seconds,
and the remote search icon will be constantly
displayed. Once the signal is reacquired, the remote
search icon will turn off, and the current values
will be displayed.
The maximum line of sight communication range is 300’
and 100’ under most conditions. Move the sensor
assembly closer to the display console.
If the sensor assembly is too close (less than 5’), move
the sensor assembly away from the display console.
Make sure the remote sensor LCD display is working
and the transmitter light is flashing once per 60 seconds.
Install a fresh set of batteries in the remote
thermo-hygrometer. For cold weather environments,
install lithium batteries.
Make sure the remote sensors are not transmitting
through solid metal (acts as an RF shield), or earth
barrier (down a hill).
Move the display console around electrical noise
generating devices, such as computers, TVs and other
wireless transmitters or receivers.
Move the remote sensor to a higher location. Move the
remote sensor to a closer location.
Make sure the thermo-hygrometer is mounted in a
shaded area on the north facing wall. Consider the
following radiation shield if this is not possible:
http://www.ambientweather.com/amwesrpatean.html
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