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AMG Sicherheitstechnik GmbH Industriepark Straße A-9 39245 Gommern Telefon 039200-7797-0 Freecall 0800-2264264*
Fax 039200-7797-29 www.amg-sicherheitstechnik.de info@amg-sicherheitstechnik.de
Business hours are 8-17 clock, outside this time an answering machine is switched
*) free of charge from the German fixed network and all German mobile networks
14. Support
The device does not send the
current GPS- position
- SIM card with monthly data volume embedded in
CarPro-Tec® GPS?
- Charge the internal batteries sufficiently and change
them regularly
- Prepaid SIM card is expired
- For World SIM: 1,000 GPS positions consumed in the
current month? -> 1,000 new posts available at the
beginning of the following month
- Connection to GPS satellites insufficient due to
unfavorable mounting position
SIM card cannot be reached by
call / text message and does
not send a position
- PIN request of the SIM card disabled -> Control of a
mobile phone (not for World SIM)
- Reduce the sensitivity of the infrasound sensor
Unintended call/SMS-function
The data volume of the SIM is
insufficient
- Buy additional data volume
- Increase GPS position reporting interval
Settings do not change after
SMS
- Reset the settings with RESET! And restart the
programming of all settings
- etc.
15. Questions and answers (FAQ)
Question: With which app can I monitor the position of the CarPro-Tec® GPS?
Answer: You can access the GPS portal from any Internet-enabled device
www.smart-tracking.com
There is no downloading and saving software (App) required.
We recommend setting a bookmark on the home screen, then you can log in with 1 click.
username = user ID: last 6 digits of the IMEI
Password: 1 2 3 4 5 6
By SMS (command: LOC = see page 11) you can request the current position at any time.
Our CarPro-Tec® GPS with World Data-SIM can be used worldwide, without power
connect, without your own SIM card and thus without additional SIM card costs.
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