AOC AGON PD49 - Troubleshoot

30
Troubleshoot
Problems
Possible solutions
The power indicator is not lit.
Check if the power is turned on.
Check if the power cord is connected.
The power indicator is lit, but there
is no image display.
Check if the computer power is turned on.
Check if the graphics card of the computer is well plugged.
Check that the signal wire of the display has been correctly connected to the computer.
Check the plug of the signal wire of the display, and make sure all pins are not bent.
Observe the indicator through the Caps Lock key on the keypad of the computer to con-
rm if the computer is working.
There is no image, but the power
indicator ashes orange.
The OLED panel malfunctions and fails to work properly. Seek advice from AOC aer-sales
service persons.
Failure to realize plug-to-use.
Check if it supports plug-to-use.
Check if the adapter supports plug-to-use.
Dim image.
Adjust luminance and contrast ratio.
The image is bouncing or rippled.
There may be electrical appliances and devices at the periphery that may cause electronic
interference.
The screen displays “the signal wire
is not available” or “no signal.”
Check if the signal wire is correctly connected.
Check if the pin of the signal wire plug is damaged.
The OFF-RS function can be enabled and run in the display menu to eliminate image
retention which has been generated. Running this function for several times can obtain a
desirable image display eect. For other instructions regarding screen maintenance, refer to
the User Instructions in the ocial website.
The screen displays “invalid input”.
Check if your computer is set in an improper display mode Please re-set your computer in
the display mode listed in the detailed user instructions.
Image retention.
Based on the characteristics of the OLED panel, the OFF-RS function can be enabled
and run in the display menu to eliminate image retention which has been generated. It is
recommended to run this function for several times to obtain a desirable image display eect.
For other instructions regarding screen maintenance, please refer to the User Instructions in
the ocial website.
Regulation & Service
Please refer to Regulation & Service Information which is in the CD manual or www.aoc.com
(to nd the model you purchase in your country and to nd Regulation & Service Information
in Support page.