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Troubleshooting

If you experience a problem with your Acer projector, refer to the following

troubleshooting guide. If the problem persists, please contact your local reseller

or service center.

Image Problems and Solutions

# Problem Solution

1 No image appears

onscreen

• Make sure all the cables are correctly connected as

described in the "Getting Started" section.

• Ensure none of the connector pins are bent or

broken.

• Make sure the projector is switched on.

2 Partial, scrolling

or incorrectly

displayed image

(For PC)

• For an incorrectly displayed image:

• Open "My Computer > Control Panel," and

then double-click the "Display" icon.

• Select the "Settings" tab.

• Verify that your display resolution setting is

lower than or equal to 1600 x 1200 or 1920 x

1080.

• Click the "Advanced Properties" button.

If the problem still appears, change the monitor display

you are using and follow the steps below:

• Verify that the resolution setting is lower than

or equal to 1600 x 1200 or 1920 x 1080.

• Click the "Change" button under the

"Monitor" tab.

• Click "Show all devices > Standard monitor

types" under the SP box, and choose the

resolution mode you need under the "Models"

box.

• Verify that the resolution setting of the

monitor display is lower than or equal to 1600

x 1200 or 1920 x 1080.

AOpen PV11a Series User Manual

Questions and Answers: