14 | Automate
™
Programming Instructions | 15 Channel Remote
9 TROUBLE SHOOTING
Problem Cause Remedy
Motor is not responding
Remote battery is discharged Replace battery
Battery is inserted incorrectly Check battery polarity
Radio interference / Shielding
Ensure remote is positioned away
from metal objects and that aerial on
motor or receiver is kept straight and
away from metal.
Receiver distance is too far
from remote
Move remote to a closer position or
consider a repeater for improved
performance.
Power failure
Check power supply to motor is
connected and active.
Incorrect motor wiring
Check wiring is connected correctly
(refer to motor installation
instructions).
Cannot set limits on a single
motor (multiple motors
respond)
Using channel 0 to adjust
motor limits
Always reserve an individual channel
for programming functions.
Motor will not go down after
setting the top limit.
Top limit was set using the
DOWN and STOP buttons.
Reset the motor and begin
programming sequence again.
Remember that upper limit is to be
set using the UP and STOP buttons,
and the down limit is set using the
DOWN and STOP buttons.
Motor will pair, but can not set
limits.
Switch is in a locked state.
Control must be unlocked
to set limits or perform any
multi-button functions.
Press and hold LOCK button for 5
seconds, until locked state changes.
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