In the event of a system fault, please firstly refer to the troubleshooting section below. If you then require
assistant please contact your Installer/Supplier.
Constant Assistance or Emergency
Fault: The Wall Unit sends Assistance or Emergency. When reset is pressed, the system Resets but goes
straight back into alarm with Assistance or Emergency.
Cause: Check the buttons are free and the Red Pull Switch has been pushed back into place.
Constant Bleeping from a Unit
Fault: The Wall Unit bleeps constantly.
Cause: Check the Reset button operates freely.
Unit Calls But Does Not Reset
To temporarily minimise the nuisance effect of this fault, the faulty unit should be isolated via the User Menu
and replaced with a spare unit until the faulty unit can be repaired/replaced.
Low Battery
Fault: Low Battery is indicated on the Control Panel against a Unit location.
Cause: The Unit’s battery is low and its internal battery should be replaced.
RF Fail / RF FLT
Fault: RF Fail / RF FLT is indicated on the Control Panel against a Unit.
Cause: The Unit has failed to communicate with the Control Panel. Put the unit in question into alarm and
then reset it. If the alarm is NOT received or the unit does not Reset, then firstly change the battery and retry. If
the unit still does not work properly then it will need to be replaced.
A ‘RF Fail’ fault will also show if any of the systems’ units are taken away from site without firstly isolating them
from the system.
Fault Warnings on Display
If a fault appears on the system the display will show, for example:
(or RF/FLT, instead of LOW BATTERY)
Fault Codes
RF FLT or RF Fail Radio Fault
LOW BAT Low Battery
DAY MODE:
If the panel is in the DAY mode the Internal Buzzer will sound intermittently, pressing the Red Silence Button will
cancel the buzzer but the fault will continue to be displayed.
NIGHT MODE:
If the panel is in NIGHT mode then the fault will only be displayed and the panel will be silent.
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