Arris BGW210 User Manual

AT&T Internet
Wi-Fi
®
Gateway Replacement
self-
installation
guide
Reminder:
·
Your Wi-Fi Gateway does not contain a battery backup.
· Battery backup is available for purchase from third-party manufacturers
and retailers to keep you connected in the event of a power failure. Visit
att.com/batterybackup for more information.
Get started Approximate installation time: 20 minutes
These instructions will guide you through the process of replacing your
Wi-Fi Gateway.
In the box:
Wi-Fi
Gateway
(Front View)
Power Cord
(2 parts)
Warning: Use only the power supply & cord that
came with this device. Failure to use the authorized
power supply & cord may cause electric shock, re,
bodily injury and/or property damage.
BGW210 with Voice Swap Guide
02/17
ATT162550933

Arris BGW210 Specifications

General

Model	BGW210
Category	Gateway
Wi-Fi Standard	802.11ac
Ethernet Ports	4
USB Ports	1
Wireless Frequency Bands	2.4 GHz, 5 GHz
Telephone Ports	2
Power Supply	12V DC
Security	WPA2

Summary

Set Up and Connect Gateway

Initial Setup Steps

Unplug old gateway, transfer connections, connect new gateway and power cord.

Power Up and Service Activation

Gateway Power Sequence

Monitor gateway lights during power-up for successful service activation, noting service light status.

Service Light Troubleshooting

Actions to take if the Service light indicates an issue after 5 minutes.

Configure Wi-Fi Settings

Wi-Fi Connection Methods

Choose to connect via PC with Ethernet or smartphone/tablet using temporary Wi-Fi settings.

Restore Existing Wi-Fi Settings

Use the ufix.att.com/restore website to transfer existing Wi-Fi network name and password.

Return Old Equipment

Equipment Return Process

Instructions for returning the original gateway and power cord to UPS within 21 days to avoid charges.