Arris Touchstone DG1670 User Manual (English)

Other manuals for Arris Touchstone DG1670

Questions and Answers:

C
Christina BrownJul 26, 2025
Why is my Arris Gateway not connecting to the internet?
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  Kenneth AllenJul 26, 2025
  It might take more than 30 minutes to establish a connection when you power up your Arris Gateway for the first time, especially when many users are online. Ensure your Arris Data Gateway remains plugged into AC power and connected to the cable system. Check that the Power and Online lights on the front panel are on. If the Power light blinks for more than 30 minutes, contact your cable company. Also, verify that your cable connections are tight and that the coax cable isn't pinched, kinked, or sharply bent. If you have splitters between the Gateway and the CATV outlet, remove them and connect the Gateway directly to the outlet.
T
torresdianeJul 31, 2025
Why is my Arris Gateway internet so slow?
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  Jeremy MyersJul 31, 2025
  If a popular website is slow, it might be struggling to handle all the requests. If other sites download quickly, wait a few minutes and try again. Connection speed can also be affected by usage during peak hours. Other network communications or wireless interference may also slow down your Arris Gateway connection.
J
Joshua CunninghamAug 5, 2025
What to do if Arris Gateway wireless internet is not working?
- R
  rdelgadoAug 5, 2025
  First, check the indicator lights. The WiFi light should be on. If it is off, that may be the reason. If you turned off 'Broadcast SSID', you need to manually enter the name of your wireless LAN in the connection utility. As a test, change your security mode to 'disabled'. Enable one of the other security modes as soon as you find the problem. Note that a misconfiguration could lock out all access to the Arris Gateway router.
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Jacqueline BrewerAug 11, 2025
Why does my Arris Gateway wireless internet keep disconnecting?
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  Kristen BirdAug 11, 2025
  This is usually caused by interference from devices like 2.4GHz 'remote' telephones and microwave ovens. If you cannot remove the source of interference, try using a different channel or setting Protected Mode on your Arris Gateway.
K
Kristin PorterAug 16, 2025
How to fix Arris Gateway Ethernet connection issues?
- A
  Ashley LongAug 16, 2025
  If you're using a hub, ensure it is turned on. Verify that you are using the correct Ethernet cable. Use the supplied cable for direct connection to a computer; use a cross-over cable for connection to a hub. You can also try pressing the Reset button on the back of the Arris Gateway. Note that a misconfiguration could lock out all access to the Data Gateway router.
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Jennifer HendersonAug 21, 2025
What to do if Arris Gateway power light is off?
- R
  Ricardo HigginsAug 21, 2025
  Check all power connections to your Arris Gateway. Is the power cord plugged in firmly at both ends? If you plugged the power cord into a power strip, make sure the strip is switched on. Avoid using an outlet controlled by a wall switch, if possible. Finally, check the fuse or circuit breaker panel.

Arris Touchstone DG1670 Specifications

General

DOCSIS	3.0
Downstream Channels	16
Upstream Channels	4
Wi-Fi	802.11n
Ethernet Ports	4
Voice Ports	2
Max Download Speed	343 Mbps
Max Upload Speed	131 Mbps
Wireless Frequency	2.4 GHz
USB Ports	1