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Arris Touchstone DG1680 User Manual

Arris Touchstone DG1680
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Touchstone DG1680 Data
Gateway
User Guide
Release 16 STANDARD 1.3 March 2015

Table of Contents

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Arris Touchstone DG1680 Specifications

General IconGeneral
CategoryGateway
ModelTouchstone DG1680
ManufacturerArris
DOCSIS Version3.0
Max Download Speed343 Mbps
Max Upload Speed131 Mbps
Downstream Channels8
Upstream Channels4
Ethernet Ports4
Wi-Fi Frequency2.4 GHz
Telephony Ports2
USB Ports1

Summary

Overview

Introduction to the DG1680 Gateway

Provides a general overview of the Touchstone DG1680 Data Gateway's capabilities and benefits.

Getting Support and Resources

Safety Requirements

General Safety Precautions

Lists essential safety measures for using the Data Gateway, including avoiding water and electrical storms.

FCC and Regulatory Compliance

Mexico Compliance Statement

Getting Started

About Your New Data Gateway

Describes the features and capabilities of the Touchstone DG1680 Data Gateway, including DOCSIS compliance and connectivity.

What's Included in the Box

Lists the essential items included in the Data Gateway package for setup.

Items Required for Installation

Specifies additional items required for installing the Data Gateway.

Coaxial Cable and Splitter Usage

Information Packet and Service Activation

Getting Internet Service

System and Hardware Requirements

Operating System Compatibility

About This Manual

System Security Best Practices

Ethernet vs. Wireless Connectivity Options

Ethernet Connection Details

Wireless Connection Details

Using Both Ethernet and Wireless Connections

Installing and Connecting Your Data Gateway

Pre-Installation Checks

Lists essential checks before starting the installation, including service verification and outlet availability.

Front Panel Indicator Lights

Rear Panel Connectors and Controls

Selecting an Installation Location

Desktop Mounting Instructions

Factors Affecting Wireless Range

Connecting the Data Gateway

Configuring Your Wireless Connection

Accessing the Configuration Interface

Setting Parental Controls

Finding a Computer's MAC Address

Provides instructions for finding a computer's MAC address, needed for trusted device setup.

Configuring Parental Controls

Details the steps to set up and configure parental controls, including trusted MAC addresses and filtering.

Configuring Your Ethernet Connection

Ethernet Configuration Requirements

Lists necessary items and prerequisites before configuring the Ethernet connection on your computer.

How to Use This Chapter

Provides guidance on using the chapter's instructions for configuring Ethernet connections based on operating systems.

TCP/IP Configuration for Windows XP

Step-by-step guide to configure TCP/IP settings for Ethernet connection on Windows XP.

TCP/IP Configuration for Windows Vista

TCP/IP Configuration for Windows 7/8

TCP/IP Configuration for MacOS X

Using the Data Gateway

Setting Up Your Computer for Use

Instructions for setting up your computer to utilize the Data Gateway, referencing cable company materials.

Indicator Lights and Patterns Overview

Introduces the chapter's coverage of LED indicator lights and their operational patterns for troubleshooting.

Front Panel Indicator Light Details

Normal Operation Indicator Patterns (LAN)

Normal Operation Indicator Patterns (WAN)

Cable Modem Startup Sequence

Using the Reset Button

Resetting to Factory Defaults

Troubleshooting

Power Light Troubleshooting

Provides steps to diagnose and resolve issues when the Data Gateway's power light is off.

No Internet Connection Issues

Offers solutions for when the Data Gateway fails to establish any internet connection.

Ethernet Connectivity Problems

Addresses specific troubleshooting steps for internet connectivity issues when using Ethernet.

Wireless Connectivity Problems

Provides troubleshooting steps for internet connectivity problems encountered with wireless connections.

Intermittent Wireless Connection Issues

Slow Internet Speed Troubleshooting

Glossary of Terms

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