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Arris TG 3442 User Manual

Arris TG 3442
51 pages
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T
ouchstone TG3442S Telephony
Gatew
ay
User Guide
Final 1.0 October 2018
October 2018
ARRIS TG 3442

Table of Contents

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Arris TG 3442 Specifications

General IconGeneral
Device TypeGateway
DOCSIS Version3.1
Wi-Fi Standard802.11ac
Ethernet Ports4 x Gigabit Ethernet
Telephony Ports2
USB Ports1
Max Upload Speed1 Gbps
Built-in ModemYes
DOCSIS Channels32 x 8
Wi-Fi BandsDual-band (2.4 GHz & 5 GHz)

Summary

Chapter 1: Overview

Introduction

An introduction to the ARRIS TG3442S Telephony Gateway and its functions.

Chapter 2: Safety Requirements

Important Safety Information

Details critical safety precautions, potential hazards, and compliance information for the device.

Chapter 3: Getting Started

Initial Setup and Requirements

Covers unboxing, system requirements, and initial setup steps for the Telephony Gateway.

Connecting Devices and Network Security

Guides on connecting devices, security best practices, and choosing connection methods.

Chapter 4: Installation and Configuration

Hardware Overview

Describes the gateway's front and rear panels, including ports and indicators.

Accessing the Configuration Interface

Explains how to access the gateway's web-based user interface for initial setup and login procedures.

Parental Control (URL/Content filtering)

Covers setting up parental controls for web filtering and blocking specific content.

Port Forwarding

Details how to configure port forwarding to allow external access to specific services.

LAN Configuration

Outlines how to configure DHCP server settings for IPv4 and IPv6 on the local network.

Configuring your wireless connection

Explains factors affecting wireless range and steps for configuring wireless security settings.

Chapter 5: Configure your Ethernet connection

TCP/IP Setup Guide

Step-by-step instructions for configuring TCP/IP on Windows and macOS for Ethernet connections.

Chapter 6: Operate the Telephony Gateway

Understanding LED Indicators

Explains the meaning of each LED indicator on the gateway for operational status and troubleshooting.

Chapter 7: Troubleshooting

Resolving Connectivity Problems

Addresses common problems like no power, no internet, slow speeds, and wireless connection failures.

Phone Service and Debugging Tools

Guides on troubleshooting no dial tone and using UI diagnostic tools for advanced debugging.

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