Arris TG 3442 - Page 4

Final 1.0 October 2018 Touchstone TG3442S Telephony Gateway User Guide
© 2018 ARRIS Enterprises LLC. All Rights Reserved. 4
5. Configure your Ethernet connection ...................................................................... 36
Requirements .................................................................................................................. 36
How to use this section ................................................................................................... 36
Configure TCP/IP for Windows Vista ............................................................................... 36
Configure TCP/IP for Windows 7, Windows 8, or Windows 10 ....................................... 37
Configure TCP/IP for macOS ............................................................................................ 37
6. Operate the Telephony Gateway ........................................................................... 39
Set up your computer to use the Telephony Gateway ................................................... 39
Indicator Lights for the TG3442S ..................................................................................... 39
Phone LED ............................................................................................................... 39
Internet LED ............................................................................................................ 39
WPS LED .................................................................................................................. 40
WiFi LED .................................................................................................................. 40
Power LED ............................................................................................................... 40
7. Troubleshooting .................................................................................................... 41
The Telephony Gateway is plugged in, but the power light is off ................................... 41
I'm not getting on the Internet (all connections) ............................................................ 41
I'm not getting on the Internet (Ethernet) ...................................................................... 41
I'm not getting on the Internet (wireless) ....................................................................... 42
My wireless Internet connection stops working occasionally ......................................... 42
I can get on the Internet, but everything is slow ............................................................ 43
Using the TG3442S UI for Debugging Issues .................................................................... 44
No Dial Tone .................................................................................................................... 45
8. Glossary ................................................................................................................ 47