Obtaining your phone number
7
If you have forgotten what phone number you have been assigned, dial 21# from your Cogeco home phone and a
message will provide you with your phone number.
Guide to installing/replacing
your Home Phone Arris
TG2472 modem
RETURNING YOUR OLD MODEM TO COGECO
If your modem has been replaced, we ask that you return it to Cogeco to be recycled. Place your old
modem, unlocking tool and the power cable in a box. Place the provided Canada Post return shipping
label on the outside of the box and return it via your nearest Canada Post location within 5 business
days after receiving your new modem, in order to avoid potential unreturned equipment charges. You
may use the cardboard box that you received your replacement modem in to return the equipment,
or provide your own cardboard box.
TECHNICAL SUPPORT
For additional support, please contact us:
Ontario: 1-855-701-4881 Quebec: 1-800-695-9885
cogeco.ca/support
Self-serve options available on My Account
8
View and reschedule
technician
appointments
Manage your bills
online
Access your Home
Phone usage details
Download Cogeco
Security to protect
your devices
View your Internet
usage
To Next Page
Loading...
