Artel NCA115-2A - User Manual

1 of 36
EN
Pellet insert
Cod. 001247
We thank you for having chosen one of our products, the fruit of technological experience and of
continual research for a superior quality product in terms of safety, dependability, and service.
In this manual you will nd all the information and useful suggestions to use your product with the
maximum safety and efciency.
• Incorrect installation, incorrectly performed maintenance, improper use of the product release the
manufacturer from every eventual damage derived from the use of the pellet insert.
• The unit cannot be used as an incinerator. Do not use fuels other than pellets.
• This manual has been realized by the manufacturer and constitutes an integral part of the product
and must remain with it during its entire lifetime. If the product is sold or transferred, be sure that
the booklet is present since the information contained in it are addressed to the buyer, and to all
those persons of various titles who complete the installation, use and maintenance.
• Carefully read the instructions and the technical information contained in this manual, before
proceeding with the installation, use, and any operation on the product.
• The observance of the indications contained in the present manual guarantees the safety of people
and the product, the economy of use and a longer functioning lifetime.
• Although the carefully studied design and the risk analysis done by our company has permitted
the realization of a safe product, in any case, before effecting any operation on the pellet insert,
it is recommended to keep said manual available and pay scrupulous attention to the instructions
written therein.
• Be very careful when moving the ceramic details where present.
• Check the precise atness of the pavement where the product will be installed
• The wall where the product will be placed must not be constructed in wood, or in any case, made
of an inammable material, and in addition it is necessary to maintain a safety distance.
• While the pellet insert is in operation, several parts of the pellet insert (door, handle, sides) can
reach high temperatures. Therefore pay attention and use the proper precautions, above all in the
presence of children, elderly or disabled persons, and animals.
• Assembly must be performed by authorized persons (Authorized Assistance Center).
• Diagrams and drawings are furnished for the purpose of illustration; the manufacturer, with the
intent of pursuing a policy of constant development and renewal of the product can, without any
notice, make any modications that are believed opportune.
• When the pellet insert is working at its maximum speed, it is strongly suggested to wear gloves while
handling with the door for pellets loading and the door handle.
• It is prohibited to install in bedrooms or in explosive environments.
• Only use replacement parts recommended by the supplier.
In the event of a re, disconnect the power supply, use an extinguisher and call the re ghters if
necessary. After that contact the Authorized Assistance Center.
Never cover the body of the pellet insert in any way or obstruct the openings
placed on the upper side when the device is operating. All our pellet inserts are
trial lighted on the construction line.
This instruction booklet is an integral part of the product: make sure that it always accompanies the
appliance, even in case of transfer to another owner or in the case of transfer to another place. In the
event of damage or loss, request a copy from the area technician.
These symbols indicate specic messages in this booklet:
We highly recommend to turn to our Authorized Service Centre for the installation
and the rst ignition of the device as it not only carries out the installation
perfectly but also veries the regular operation of it.
Dear Customer,

Summary

Norms and Declarations of Conformity

Norms and Declarations

States conformity with EC European directives and relevant standards for the pellet insert.

Manufacturer Responsibility

Defines the manufacturer's liability regarding product use, maintenance, and unauthorized modifications.

Safety Information

Important Safety Notices

Highlights crucial warnings and information for safe pellet insert operation.

Pellets Loading

Pellet Loading Procedure

Step-by-step guide on how to load pellets into the tank using the tray.

Pellet Usage Warnings

Crucial warnings regarding pellet type, storage, and handling during operation.

Instructions for Safe and Efficient Use

User Safety Guidelines

General instructions for safe operation, including child safety and handling hot parts.

Operational Precautions

Details on electrical connections, water usage, air exposure, and object placement.

Pellet Insert Installation

Installation Clearance and Ventilation

Specifies minimum clearances and air intake/outlet requirements for proper installation.

Flue Installation

Flue System Requirements

Outlines standards, material, insulation, and inspection needs for the flue.

Installation Procedure

Step-by-step guide for connecting the flue and other components.

Chimney Requirements

Smoke Evacuation Opening and Roof Types

Defines opening requirements and dimensions for different roof types and obstacles.

Flue Connection

Connecting Flue and Canalization

Details flue connection, tube diameter, length, curves, and canalization requirements.

Pellet Fuel Information

Pellet Specifications and Handling

Information on pellet type, quality standards, binding capacity, and maximum storage.

Remote Control

Remote Control Operation and Battery

Explains remote functions and battery replacement procedure.

Technical Specifications - NCA115-2 A

NCA115-2 A Dimensions and Drawings

Detailed technical drawings and measurements for the NCA115-2A model.

Technical Specifications - NCA150

NCA150 Dimensions and Drawings

Detailed technical drawings and measurements for the NCA150 model.

Technical Performance Data

Performance Parameters Table

Lists key operational parameters like heat input, efficiency, and consumption for both models.

Pellet Insert Start Up

Initial Ignition Procedure

Step-by-step guide for the first lighting, including pellet charging and safety checks.

First Use Ventilation Recommendation

Recommendation for ventilating the area during initial operation due to potential odors.

Pellet Insert Switching Off

Shutdown Process and Cooling

Details the shutdown sequence, cooling phase, and remarks on operation.

Display Installation

Mounting the Control Display

Instructions for installing the display unit, including bracket mounting and cable routing.

Control Board Functions

Control Board Overview and Indicators

Identifies functional keys, indicators like Exchanger, Alarm, and Remote reception.

Setting Temperature and Power

Guides on adjusting room temperature and operating power levels via the control board.

Fan Speed Control

Canalization Fan Speed Adjustment

Instructions for adjusting the speed of the canalization fan through the menu.

Display Information Codes

Operational Status Displays

Explains various display messages indicating the operational status of the pellet insert.

Programming Menu

Setting the Clock and Date

Procedure for setting the internal clock and date, including day, month, and year.

Chrono (Thermostat) Programming

Introduces the thermostat settings for automatic ignition and daily programming.

Chrono Programming Details

Thermostat Activation and Daily Programs

How to activate thermostat and set daily heating schedules.

Weekly and Weekend Programs

Setting up weekly and weekend heating schedules, covering 4 independent programs.

Language Selection

Option to choose the display language for the pellet insert.

Stand-by Mode

Activating Stand-by Mode

Guide on enabling the automatic shutdown feature for energy saving.

External Thermostat Integration

Thermostat Operation and Configuration

Details on connecting and operating an external thermostat for temperature control.

Alarm Signals

Troubleshooting Alarm Codes

Lists common alarms, their causes (e.g., no power, sensor issues), and solutions.

Maintenance and Cleaning

Opening Fireplace Door

Procedure for safely opening the door for access to internal components.

Cleaning Brazier and Support

Daily cleaning steps for the brazier and its support structure.

Daily Cleaning Procedures

Using the Scraper Tool

Instructions on using the scraper for cleaning heat exchange pipes.

Component Cleaning

Ash Box and Glass Cleaning

Procedures for cleaning the ash box and the self-cleaning glass.

Surface and Metal Parts Cleaning

Guidelines for cleaning external surfaces and metal components with appropriate agents.

Supplementary Maintenance

Clearing System and Fan Cleaning

Monthly maintenance for clearing system and annual fan cleaning.

Combustion Chamber and Rear Access

Steps for cleaning the combustion chamber and accessing the rear for maintenance.

Seasonal Maintenance

End of Season Cleaning

Comprehensive cleaning recommended when the unit is not in use for an extended period.

Maintenance Schedule

Periodic Maintenance Table

A table detailing the frequency of cleaning and maintenance for all parts by user and technician.

Safety Devices Overview

Pressure Switch and Reduction Motor

Explains the function of the pressure switch and reduction motor safety features.

Temperature Sensors and Electrical Safety

Details flue gas, pellet temperature sensors, and electrical protection mechanisms.

Thermostat Safety Features

Describes pellet temperature safety and room thermostat integration for safe operation.

Problem Solving Guide

Display and Remote Control Issues

Troubleshooting for display errors, button malfunctions, and remote control problems.

Ignition and Smoke Troubleshooting

Solutions for failure to ignite, smoke from the grill, and initial heating issues.

Troubleshooting Common Problems

Fan, Heating, and Startup Issues

Addresses problems with the fan, heating, automatic shutdown, and pellet feeding.

Blockages and Operational Interruptions

Solutions for clogging, draft issues, alarm active states, and unexpected shutdowns.

Advanced Troubleshooting

Clogging, Smell, and Motor Faults

Solutions for early clogging, smoke smells, continuous operation, and motor failures.

General Guarantee Information

Warranty Terms and Limitations

Details warranty coverage, exclusions, and limitations on repairs and replacement.

Artel NCA115-2A Specifications

General

Oven type	Gas
Control type	Mechanical
Surface material	Enamel
Color	White
Voltage	220-240 V
Frequency	50 Hz
Type	Gas
Material	Metal