TROUBLESHOOTING GUIDE
Ascom Myco 3 Troubleshooting Tools
5. Copy the desired folder, and store it on your PC.
5.11 Diagnostics
The integrated diagnostics feature (Factory mode) can be used as an Out of the Box Audit (OBA), used
anytime to check the handset’s hardware status or reset a device to factory settings.
The diagnostics tool can be used to test the following and run a test suite to test them all:
LCD Touchpad GPS
WiFi Bluetooth Buttons
NFC Charger Microphone
Headset Speakers Vibration
Earphone Audio Camera
Backlight Subcamera Memory
IR Scanner IMEI/SN
OTG LED Proximity sensor
Accelerometer Light sensor
Phone (Cellular version only) Lines
The "Phone" test on cellular model in Factory mode initiates the emergency call. The test should
be taken place only in controlled environment.
How to Open the Diagnostics Menu
1. In the opened dialer, type *#66#.
2. Choose any physical function to test and follow the instructions on the handset. The automatic
machine testing can be chosen as an alternative.
TD 93297EN / 19 December 2019 / Ver. B 31