TROUBLESHOOTING GUIDE
Ascom Myco 3 Troubleshooting Scenarios
2. This password is applied to all the handsets using the same Endpoint ID. On the handset, go into
Settings > Ascom settings > Ascom VoIP > Password.
6.3.4 No Phone Calls
Message Details
In most cases the message is shown when the
problem cannot be identified (unknown reason).
“No Phone Calls” message indicates that the existing problem is different from those described in previous
sections. The following measures can be taken to identify and eliminate the problem:
• Wait until the warning message disappears.
• Restart the handset.
• If an issue remains unresolved, contact the Technical Assistance Centre (TAC) team and prove with
information described in 1.3 Information Required by TAC, page 2.
TD 93297EN / 19 December 2019 / Ver. B 49
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