What to do if ASCOM Cell Phone has no ringtone when a call is received?
If your ASCOM Cell Phone doesn't ring or make a sound for alerts, check the volume. It might be set to silent or vibrate only. Try increasing the volume using the Volume up button or adjust the slider in Settings > Sound > Volumes > Ringtones & notifications. If that doesn't work, the loudspeaker might be defective, and you should contact the system administrator.
How to fix wrong time or date on ASCOM Myco Cell Phone?
If your ASCOM Cell Phone displays the wrong time or date, it likely hasn't received the correct information from the NTP server. Try restarting the handset. If the issue persists, contact your system administrator. If your handset operates in DECT mode and has no Wi-Fi, you'll need to set the time and date manually.
What to do if nothing is displayed on ASCOM Cell Phone front display?
If nothing is showing on your ASCOM Cell Phone's front display, the battery might be empty, the screen could be broken, or the handset might be defective. Try charging or replacing the battery. If the problem continues, contact the system administrator.
Why ASCOM Cell Phone calls an emergency number when trying to call another handset?
If your ASCOM Cell Phone dials an emergency number when you're trying to call another handset or an international number, it's likely because the number sequence you're dialing begins with the same digits as an emergency number. This often happens when the handset uses a general list of possible emergency numbers because no SIM card is inserted. If you're using the handset without a SIM card, insert one to limit the number of possible emergency numbers.
Why is the front display on my ASCOM Cell Phone too dark?
If the front display on your ASCOM Cell Phone is too dark, the brightness might be set too low or on automatic. Try manually selecting the brightness level.
Why the signal strength indicator fluctuates a lot on ASCOM Myco Cell Phone?
The signal strength indicator on your ASCOM Cell Phone is configured to be more sensitive compared to commercial smartphones to prevent interruptions to mission-critical communication. Therefore, do not compare the signal strength indication on the handset to other non-mission critical devices such as commercial smartphones.
How to select a louder ring volume than Silent on ASCOM Cell Phone?
If you cannot select a louder ring volume than Silent on your ASCOM Cell Phone, it means the minimum volume is configured as a value other than Silent (no restriction). Ask an administrator to change the Minimum volume parameter to Silent (no restriction).
Why is there no ringtone when I receive a call on my ASCOM Myco?
If you are not hearing a ringtone when you receive a call on your ASCOM Cell Phone, the ringtones and notifications volume might be set to silent or vibrator only, or the handset could be defective. Try increasing the volume by pressing the volume up button, or by adjusting the slider in Settings > Sound > Volumes > Ringtones & notifications.
Why is the time or date wrong on my ASCOM Myco Cell Phone?
If your ASCOM Cell Phone displays the wrong time or date, it means that the handset hasn't received the correct time and date from the NTP server. Try restarting the handset. If the time or date is still incorrect, contact a system administrator.
What to do if my ASCOM Myco Cell Phone calls an emergency number when trying to call another handset?
If your ASCOM Cell Phone is calling an emergency number when you attempt to call another handset or an international number, especially on the cellular handset version, it's likely because the number sequence you're dialing begins with the same numbers as an emergency number. This often happens when the handset uses a general list of possible emergency numbers because no SIM card is inserted. If you're using the handset without a SIM card, insert one to limit the number of possible emergency numbers.
General| Processor | MediaTek Helio P22 |
|---|---|
| Internal Storage | 32GB |
| Front Camera | 5MP |
| Expandable Storage | microSD, up to 128GB |
| Rear Camera | 13MP |
Overview of the manual's scope, intended use, safety notes, and handset features.
Instructions for inserting and removing the micro-SIM card for cellular handset versions.
Steps for installing and configuring the handset using Easy Deployment, QR codes, or manual methods.
Detailed description of the handset's physical components, buttons, and displays.
List and description of accessories compatible with the Ascom Myco handset, such as charging racks.
Guides on turning the handset on/off, managing calls, volume, touchscreen, and keyboard usage.
Explains the user interface views, app navigation, and managing app shortcuts.
Information on battery level indication, charging methods, and battery replacement.
Procedures for logging into the Unite system and managing user availability status.
Instructions for answering, rejecting, initiating, and terminating calls on the handset.
Details on call functions like hold, mute, transfer, conference, and Push-to-Talk.
Guides on looking up, adding, and managing contacts in local and central phonebooks.
Explains how alerts are displayed, indicated via LED, top display, and lock screen.
Details on alert priority, color/icon classification, response options, and attachments.
Instructions for sending, replying, searching, and managing messages and conversations.
Information on using the IR location feature for tracking handset positions.
Details on using the Near Field Communication (NFC) feature for tasks like easy deployment.
How to use the top button to send personal or test alarms.
Setup and operation of man-down and no-movement alarms for personal safety.
Details on sound, vibration, LED signals, top display, lock screen, and status bar notifications.
Guides on accessing the notification drawer and understanding notification icons.
Examples of pre-installed applications like Browser, Calculator, Camera, and Phone.
Description of Google apps such as Gmail, Chrome, Maps, and Play Store available on the handset.
Instructions for using the camera, viewing photos, and capturing screen images.
Adjusting screen brightness, font size, owner ID, and display rotation.
Managing volumes, ringtones, notification sounds, and hearing aid compatibility.
Configuring handset language, time/date formats, and telephony preferences.
Accessing administrator settings and viewing phone information like software version.
Information on network availability, voice quality, and avoiding interference.
Guidelines for cleaning the handset, and battery care and lifespan.
Procedure for replacing the colored identification pad on the handset clip.
Troubleshooting common issues like no network, display problems, and sound issues.
Explanation of warning messages such as logged out, network loss, and system failures.
Details on the Wi-Fi and DECT frequency ranges used by the handset.
Information on RF exposure limits, SAR values, FCC/ISED compliance, and band restrictions.
Safety guidelines for handset and battery use, and hazardous substance information.
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