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ASCOM Myco User Manual
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User
Manual
Ascom
Myco™
Smartphone
2
Table of Contents
Default Chapter
5
Table of Contents
5
1 Introduction
9
Caution and Notes
10
Intended Use
10
Features
10
2 Quick Installation Steps for Administrators
12
Insert SIM Card
12
Install and Configure the Handset
12
Install Using Easy Deployment
13
Install Using QR Codes and NFC
14
Manual Installation
15
3 Handset Description
16
Handset Overview
16
Home Button
17
Volume Button, up and down
17
Power Button
17
Back Button
18
Overview Button
18
Proximity Sensor
18
Multifunction, and Alarm Button
18
Top Display
18
Ascom IR Location
19
Color Pad for Clip
19
Accessories
19
4 Basics
21
Turn the Handset On, or off
21
Wake and Unlock the Handset, or Lock and Put It to Sleep
22
Screen Lock
22
Adjust the Volume
23
Use Vibrator Only, or Silent Mode
23
Use the Touchscreen
23
Use the Keyboard
24
The User Interface
25
Alert View
25
App View
26
Conversation View
27
Shortcut Drawer 4
27
Use Apps
28
Battery Level Indication
29
Charge the Handset Battery
29
Charge the Handset in a Charging Rack
30
Charge the Battery in a Battery Charging Rack
30
Charge with a Micro-USB Cable
31
Charging Indication
31
Change the Battery
32
Unite Log In, or Log out
33
Log in
33
Login Reminder
35
Log out
36
Recent Users List
37
Shared Phone
38
Availability Status
40
Availability Status Indication
40
Set the Availability Status
40
5 Calling
42
Answer or Reject a Call
42
Make a Call
43
Call Using the Numeric Keypad
43
Call Using the Call List
44
Call Using the Central Phonebook
44
Call Using the Local Phonebook
45
Call from the Lock Screen
45
Advanced Dialing
45
Choosing the Call Carrier on a Cellular Handset
46
End a Call
47
Functions During a Call
47
Enable Loudspeaker and Adjust Volume
48
Mute Microphone
48
Show the Keypad
48
Put Call on Hold
48
Add a Second Call
48
Receive a Second Call While in a Call
48
Switch between Calls
49
Transfer Call
49
Conference Call
49
Navigate the Handset During a Call
50
The Phone Bar
51
Headset
51
Connect the Headset
51
Answer or Reject a Call with the Headset
51
Headset Functions During a Call
51
Make a Call with the Headset
51
Adjust the Volume with the Headset
51
Remove the Headset
52
Voicemail
52
Indication of New Voicemail Messages
52
Listen to Voicemail Messages
52
Push-To-Talk Group Call
52
Join a PTT Call Session
53
Use the PTT Call Screen
54
Reject a PTT Invitation
55
Rejoin a PTT Call Session
55
Start a PTT Group Call Session
56
6 Contacts
57
Look up a Contact in the Central Phonebook
57
Look up a Contact in the Local Phonebook
57
Add a New Local Contact
58
Favorites
58
7 Alerts
59
Alert View
60
Alert Indication
61
Top Display
61
LED Beacon
61
Lock Screen
61
Top Bar
61
Notification
62
Prioritization of Alerts
62
Crisis Alerts
62
Alert Classification
63
Colors
63
Icons
64
Pending Alerts
66
Alert Response Options
67
Alert Attachments
67
View Alerts on a Locked Handset
68
8 Messaging
69
Write and Send Message
69
Reply to Message
70
Search for Message
70
Copy, Delete and Forward Messages
70
Delete Conversations
70
Call Contact from a Message
70
Add Contact from a Message
71
9 Connectivity
72
Ascom IR Location
72
Nfc 7
72
Use NFC
72
10 Personal Alarm
73
Top Button Alarm
73
10.2 Man-Down and No-Movement Alarm
73
Activate, or Deactivate, the Man-Down and No-Movement Alarms
73
Man-Down and No-Movement Indication
74
Cancel a Man-Down, or No-Movement Alarm
74
Automatic Call after Alarm
75
11 Notifications
76
Sound and Vibration
76
Sound Pressure Levels
76
Color-Coded LED Signals
76
Top Display Notification
77
Lock Screen Notifications
77
Interacting with Notifications on the Lock Screen
78
Status Bar
79
Notifications
79
Notification Drawer
81
Icons Used for Notification
82
12 Apps
84
Stock Apps
84
12.2 Google™ Mobile Services
85
List of GMS Apps Delivered with the Handset
85
13 Camera and Gallery
87
Camera
87
Gallery
87
Screenshot
87
14 Barcode Scanning
88
15 My Services
89
16 Settings
90
Display Settings
90
Change Brightness
90
Set Font Size
90
Owner ID and Name
90
Sleep Timeout
91
Rotate Top Display
91
16.2 Sound Settings
91
Volumes
91
Ringtones
91
Notification Sound
91
Set Tones
91
Hearing Aid Compatibility
92
16.3 Languages Settings
92
16.4 Time and Date Settings
92
16.5 Telephony Settings
92
Use the Power Button to End Calls
92
16.6 Admin Settings
93
About Phone Settings
93
17 Operation Notice
94
Accessibility and Voice Quality
94
18 Maintenance
95
Cleaning the Handset
95
18.2 Battery Maintenance
95
Replace the Color Pad for the Hinge-Type Clip
95
Remove the Color Pad
95
Attach the Color Pad
95
19 Troubleshooting
96
Operational Problems
96
19.2 Warning Messages
97
20 Related Documents
99
21 Document History
100
Appendix A Safety Precautions
108
Frequency Range
108
A.1 Frequency Range
108
Regulatory Information (EU and EFTA)
109
Exposure to Radio Frequency Signals
109
Regulatory Compliance Statements (USA and Canada Only)
109
FCC and ISED Compliance Statements
109
Exposure to Radio Frequency Signals
110
Band Restrictions (Canada)
110
Precautions and Environmental Requirements
110
Hazardous Substance Information
110
A.3.2 Exposure to Radio Frequency Signals
110
Handset
111
Battery
111
A.4.2 Handset
111
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ASCOM Myco Specifications
General
Processor
MediaTek Helio P22
Internal Storage
32GB
Front Camera
5MP
Expandable Storage
microSD, up to 128GB
Rear Camera
13MP
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