Why can't I set the ring volume to 'Silent' on my ASCOM Cell Phone?
If you cannot set the ring volume to "Silent" on your ASCOM Cell Phone, it is because the minimum volume is set to a value other than "Silent (no restriction)". This restricts the handset from setting the volume down to silent. An administrator must set the Minimum volume parameter to "Silent (no restriction)"; refer to the Configuration Manual for the handset.
What to do if my ASCOM Myco Cell Phone has no display?
If your ASCOM Cell Phone has no display, it could be due to a low battery level or a defective handset. Try charging the battery. If the issue persists, contact the system administrator.
General| Processor | MediaTek Helio P22 |
|---|---|
| Internal Storage | 32GB |
| Front Camera | 5MP |
| Expandable Storage | microSD, up to 128GB |
| Rear Camera | 13MP |
Overview of the manual's scope, intended use, safety notes, and handset features.
Instructions for inserting and removing the micro-SIM card for cellular handset versions.
Steps for installing and configuring the handset using Easy Deployment, QR codes, or manual methods.
Detailed description of the handset's physical components, buttons, and displays.
List and description of accessories compatible with the Ascom Myco handset, such as charging racks.
Guides on turning the handset on/off, managing calls, volume, touchscreen, and keyboard usage.
Explains the user interface views, app navigation, and managing app shortcuts.
Information on battery level indication, charging methods, and battery replacement.
Procedures for logging into the Unite system and managing user availability status.
Instructions for answering, rejecting, initiating, and terminating calls on the handset.
Details on call functions like hold, mute, transfer, conference, and Push-to-Talk.
Guides on looking up, adding, and managing contacts in local and central phonebooks.
Explains how alerts are displayed, indicated via LED, top display, and lock screen.
Details on alert priority, color/icon classification, response options, and attachments.
Instructions for sending, replying, searching, and managing messages and conversations.
Information on using the IR location feature for tracking handset positions.
Details on using the Near Field Communication (NFC) feature for tasks like easy deployment.
How to use the top button to send personal or test alarms.
Setup and operation of man-down and no-movement alarms for personal safety.
Details on sound, vibration, LED signals, top display, lock screen, and status bar notifications.
Guides on accessing the notification drawer and understanding notification icons.
Examples of pre-installed applications like Browser, Calculator, Camera, and Phone.
Description of Google apps such as Gmail, Chrome, Maps, and Play Store available on the handset.
Instructions for using the camera, viewing photos, and capturing screen images.
Adjusting screen brightness, font size, owner ID, and display rotation.
Managing volumes, ringtones, notification sounds, and hearing aid compatibility.
Configuring handset language, time/date formats, and telephony preferences.
Accessing administrator settings and viewing phone information like software version.
Information on network availability, voice quality, and avoiding interference.
Guidelines for cleaning the handset, and battery care and lifespan.
Procedure for replacing the colored identification pad on the handset clip.
Troubleshooting common issues like no network, display problems, and sound issues.
Explanation of warning messages such as logged out, network loss, and system failures.
Details on the Wi-Fi and DECT frequency ranges used by the handset.
Information on RF exposure limits, SAR values, FCC/ISED compliance, and band restrictions.
Safety guidelines for handset and battery use, and hazardous substance information.
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