R
reginamcclureSep 4, 2025
What to do if connection to Unite CM/Unite CS has been lost on ASCOM Myco 2?
- HhansenericSep 4, 2025
If the connection to the Unite CM/Unite CS has been lost on your ASCOM Cell Phone, wait until the connection is restored.

What to do if connection to Unite CM/Unite CS has been lost on ASCOM Myco 2?
If the connection to the Unite CM/Unite CS has been lost on your ASCOM Cell Phone, wait until the connection is restored.
How to select a louder ring volume than Silent on ASCOM Myco 2?
If you cannot select a louder ring volume than Silent on your ASCOM Cell Phone, it means the minimum volume is configured as a value other than Silent (no restriction). Ask an administrator to change the Minimum volume parameter to Silent (no restriction).
Why the signal strength indicator fluctuates a lot on ASCOM Myco 2?
The signal strength indicator on your ASCOM Cell Phone is configured to be more sensitive compared to commercial smartphones to prevent interruptions to mission-critical communication. Therefore, do not compare the signal strength indication on the handset to other non-mission critical devices such as commercial smartphones.
Why is the front display on my ASCOM Myco 2 too dark?
If the front display on your ASCOM Cell Phone is too dark, the brightness might be set too low or on automatic. Try manually selecting the brightness level.
Why ASCOM Cell Phone calls an emergency number when trying to call another handset?
If your ASCOM Cell Phone dials an emergency number when you're trying to call another handset or an international number, it's likely because the number sequence you're dialing begins with the same digits as an emergency number. This often happens when the handset uses a general list of possible emergency numbers because no SIM card is inserted. If you're using the handset without a SIM card, insert one to limit the number of possible emergency numbers.
What to do if nothing is displayed on ASCOM Myco 2 front display?
If nothing is showing on your ASCOM Cell Phone's front display, the battery might be empty, the screen could be broken, or the handset might be defective. Try charging or replacing the battery. If the problem continues, contact the system administrator.
How to fix wrong time or date on ASCOM Myco 2?
If your ASCOM Cell Phone displays the wrong time or date, it likely hasn't received the correct information from the NTP server. Try restarting the handset. If the issue persists, contact your system administrator. If your handset operates in DECT mode and has no Wi-Fi, you'll need to set the time and date manually.
What to do if ASCOM Myco 2 Cell Phone has no ringtone when a call is received?
If your ASCOM Cell Phone doesn't ring or make a sound for alerts, check the volume. It might be set to silent or vibrate only. Try increasing the volume using the Volume up button or adjust the slider in Settings > Sound > Volumes > Ringtones & notifications. If that doesn't work, the loudspeaker might be defective, and you should contact the system administrator.
What to do if nothing is displayed on the ASCOM Cell Phone screen?
If nothing is displayed on the front display of your ASCOM Cell Phone, the battery might be empty, the screen could be broken, or the handset might be defective. Try charging or replacing the battery. If that doesn't work, contact the system administrator.
What to do if Wi-Fi or DECT connection has been lost on ASCOM Cell Phone?
If your ASCOM Cell Phone has lost its Wi-Fi or DECT connection, try moving to another part of the room or building. If you're outside, move inside a building with network connectivity.
| Operating System | Android 11 |
|---|---|
| Device Type | Rugged Smartphone |
| RAM | 4 GB |
| Internal Storage | 64 GB |
| Camera (Front) | 5 MP |
| Cellular | 4G LTE |
| Connectivity | Wi-Fi 802.11 a/b/g/n/ac, Bluetooth 5.0, NFC |
| SIM Type | Nano-SIM |