Document History
TROUBLESHOOTING GUIDE
Ascom Myco 3
Version Date Description
B November 2019 Updated:
Information about existing internal and external
troubleshooting tools has been added to 5
Troubleshooting Tools, page 15.
“USB File Transfer” has become a part of 5.10 Extract
Log Files from the Handset, page 29.
Section 5.4 Logging Scenarios, page 21 has been
updated to describe which logs should be collected to
solve certain problems.
Sections “Event Logs” and “LogViewer” have been
grouped into 5.5 Event Logs (Log Viewer), page 24.
Editorial changes have been made.
Section “Debug Network Traffic Using PCAP and
RPCAP” has been split into two separate parts: 5.7
Debug Using PCAP , page 28 and 5.8 Debug Using
Remote PCAP, page 28.
Table for Barcode scanner has been updated in 6.1.2
Software Related, page 37.
Table for Network (Wi-Fi) has been updated in6.1.1
System Related, page 35.
A 10 June 2019 First release.
52 TD 93297EN / 19 December 2019 / Ver. B
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