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Assa Abloy SecureComm HKC GSM-WIFI U - User Manual

Assa Abloy SecureComm HKC GSM-WIFI U
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www.hkcsecurity.com
Security
Safe & Secure
An ASSA ABLOY Group brand
Universal GSM/WiFi
IP Communicator
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Summary

Setting Up SecureComm

SecureComm Setup Phases

Outlines the 3 phases of setting up SecureComm connectivity, starting with billing.

Initial Unit Power-Up and Default

Details powering up the unit and using the Connect/Reset button for factory default.

Commissioning GSM-WiFi U - Standalone

Initiating Commissioning via SmartLink700 App

Steps to initiate commissioning via the SmartLink700 app.

Selecting Universal Communication Options

Choosing GSM-WiFi Universal and commissioning a new unit.

Device Identification via Serial or QR Code

Using serial number or QR code for device identification.

Entering SecureComm Installation ID

Inputting the SecureComm installation ID for account linking.

Commissioning GSM-WiFi U - Standalone

Configuring Remote Access Code

Setting a Remote Code for future unit reconfiguration.

IP Reporting Account Configuration

Entering Account Code for IP reporting via monitoring company.

Setting User and SecureComm Passwords

Setting User Code for app control and SecureComm Password.

Establishing SecureComm Server Connection

Finalizing connection to the SecureComm server and checking status LEDs.

Commissioning GSM-WiFi U - Standalone

Entering Customer Details in App

Entering and saving customer details within the system.

Integrating WiFi Network Connectivity

Connecting the communicator to a WiFi network for full functionality.

Connecting to the Communicator via App

Clicking the red cloud icon to connect to the communicator.

Commissioning GSM-WiFi U - Standalone

Accessing WiFi Configuration Menu

Accessing WiFi configuration through COMMUNICATORS menu.

Scanning for Available WiFi Networks

Using the Scan WiFi Networks function to find available routers.

Connecting to Selected WiFi Network

Selecting a WiFi network, entering password, and connecting.

Commissioning GSM-WiFi U - Standalone

Downloading the HKC Security App

Instructions for end-users to download the HKC APP.

HKC App Login and Site Connection

Guiding end-users on entering Installation ID and password.

Finalizing HKC App Setup

Completing the HKC APP setup for system login.

GSM-WiFi U Standalone Operation

Input Wiring and Activation Logic

Explains input activation via OV or 12V and programmable triggers.

Default Input Type Assignments

Lists default input types for Ireland and UK.

Output Relay Functionality

Details on Normally Open and Normally Closed relay outputs.

Example Standalone Wiring Diagram

Wiring for Non-EN Compliant Systems

Illustrates typical wiring for a standalone setup.

Input Trigger Programming Considerations

Important notes on programming inputs as positive triggers.

Zone Programming for Faults

Guidance on programming zones for specific faults like "Line Fault" or "Key".

Commissioning GSM-WiFi U - SecureWatch Mode

SecureComm Billing Arrangement Setup

Reiteration of SecureComm billing arrangements setup.

HKC App Integration for Control

Requirement to set up the HKC APP for system control.

Panel Engineering Menu Commissioning

Commissioning via the panel's engineering menu, not the SmartLink700 app.

Wiring to SecureWatch Control Panel

Instruction to wire the communicator to the SecureWatch panel.

Wiring to SecureWatch Panel

SecureWatch Panel Connection Points

Diagram showing connections between SW panels and the communicator.

Tamper Zone Input Wiring and Programming

Wiring for tamper and programming the zone input as Tamper.

Required Software Version Verification

Verifying specific software versions for SW-812 and SW-16120.

Menu Map for SecureWatch Panels

Engineering Menu Navigation Overview

Overview of the engineering menu structure for commissioning.

Enabling GSM and WiFi Capabilities

Steps to enable GSM and WiFi features via panel menus.

Installation ID and Password Management

Entering Installation ID and managing the system password.

Communicators Menu - SecureWatch Panels

GSM Status and Connectivity Settings

Details on GSM status, disabling GSM, and monitoring signal.

GSM Jamming and Tamper Detection Settings

Explanation of jam detection, tamper, and relay connections.

GSM Network Scan Functionality

Scanning for the strongest GSM signal for optimal connection.

Communicators Menu - SecureWatch Panels

WiFi Status and Network Configuration

Details on WiFi status, disabling WiFi, and IP settings.

WiFi Fault Monitoring and Tamper Settings

Configuration of WiFi monitor signal, fault delay, and tamper.

WiFi Network Scan Procedure

Scanning for available WiFi networks for selection.

SecureComm Menu - SecureWatch Panels

SecureComm Status and Credential Management

Overview of SecureComm status, Installation ID, and password management.

App Feature Control Options

Options for disabling Virtual Keypad and APP notifications.

IP Monitoring and ARC Integration Setup

Setting up IP monitoring and contacting the ARC.

Test Call and Reporting Configuration

Making test calls to ARC and customizing event reporting.

SecureComm Menu - SecureWatch Panels

IP Monitor Delay Settings

Configuring Alarm Delay and Mains Delay for fault reporting.

IP Test Call Scheduling and Intervals

Programming initial and subsequent test calls to the ARC.

Server Signal Polling Configuration

Tailoring poll fault messages for communication path stability.

Commissioning GSM-WiFi U - SecureWave Mode

SecureComm Billing Arrangement Setup

Steps to setup SecureComm billing arrangements via securecomm.hkc.ie.

HKC App Integration for System Control

Requirement to set up the HKC APP for system control.

Panel Engineering Menu Commissioning

Commissioning via the panel's engineering menu, offering more options.

Wiring to SecureWave Control Panel

Instruction to wire the communicator to the SecureWave panel.

Wiring to SecureWave Panel

SW-10270 Control Panel Connections

Diagram showing connections between SW-10270 Control Panel and the communicator.

Software Version Requirement for SW-10270

Note on checking specific software version for SW-10270.

Menu Map for SecureWave Panels

Engineering Menu Navigation Overview

Overview of the engineering menu structure for commissioning.

Enabling GSM and WiFi Capabilities

Steps to enable GSM and WiFi features via panel menus.

Installation ID and Password Management

Entering Installation ID and managing the system password.

Communicators Menu - SecureWave Panels

GSM Status and Connectivity Options

Details on GSM status, disabling GSM, and monitoring signal.

GSM Jamming and Tamper Detection Settings

Explanation of jam detection, tamper, and relay connections.

GSM Network Scan Functionality

Scanning for the strongest GSM signal for optimal connection.

Communicators Menu - SecureWave Panels

WiFi Status and Network Configuration

Details on WiFi status, disabling WiFi, and IP settings.

WiFi Fault Monitoring and Tamper Settings

Configuration of WiFi monitor signal, fault delay, and tamper.

WiFi Network Scan Procedure

Scanning for available WiFi networks for selection.

SecureComm Menu - SecureWave Panels

SecureComm Status and Credential Management

Overview of SecureComm status, Installation ID, and password management.

App Feature Control Options

Options for disabling Virtual Keypad and APP notifications.

IP Monitoring and ARC Integration Setup

Setting up IP monitoring and contacting the ARC.

Test Call and Reporting Configuration

Making test calls to ARC and customizing event reporting.

SecureComm Menu - SecureWave Panels

IP Monitor Delay Settings

Configuring Alarm Delay and Mains Delay for fault reporting.

IP Test Call Scheduling and Intervals

Programming initial and subsequent test calls to the ARC.

Server Signal Polling Configuration

Tailoring poll fault messages for communication path stability.

SecureComm Menu - SecureWave Panels

Server Signal Polling Options

All Poll Fault settings for communicator connection status.

AVI (Audio Visual Indicator) Configuration

Configuring AVI time, message, and keypad buzzer activation.

Technical Specifications

General System Specifications

Details on security grade, temperature, power supply, and weight.

Connectivity and Standards Compliance

Information on jam detection, voice messaging, cellular telephony, and WLAN standards.

Status LED Indicators Explained

Explanation of LED states for GSM/WiFi connectivity and signal strength.

Overview

The HKC GSM-WiFi U is a universal GSM/WiFi IP communicator designed to enhance the capabilities of security systems through cloud-based communication services. It can operate in standalone mode or be integrated with HKC SecureWatch and SecureWave panels.

Function Description:

The primary function of the GSM-WiFi U is to provide reliable communication for security systems, leveraging both GSM (cellular) and WiFi networks to transmit signals to a monitoring center (ARC) and enable control via the HKC APP. It acts as a bridge between the security panel or standalone inputs and the SecureComm cloud service.

In Standalone Mode, the GSM-WiFi U can monitor up to 8 programmable inputs and control 2 relay outputs. These inputs can be configured for various trigger types (e.g., Fire, Panic, Intruder Alarm, Arm/Disarm, Zone Inhibit, Mains Fail, Pre-Alarm, Tamper), with activation delays up to 60 minutes. Output 1 is a programmable Normally Open output that defaults to following the onboard tamper switch and opens if a fault is detected on the GSM or Wi-Fi path. Output 2 is a normally closed-circuit output that can be wired into a Key input of a control panel and controlled via the HKC app for arming/disarming.

When integrated with SecureWatch or SecureWave Panels, the communicator can be commissioned and configured through the panel's engineering menu structure, eliminating the need for the SmartLink700 app for this task. This integration also provides a full complement of SecureComm options, especially with SecureWave panels.

The device supports IP Reporting to monitoring companies, requiring an account number from the ARC. It can detect and flag attempts at GSM jamming, and this feature can be enabled or disabled. It also offers poll fault reporting for both WiFi and GSM paths, notifying the monitoring station if the connection to the SecureComm Server is lost for a specified period.

The HKC APP allows end-users to control the system remotely, receive notifications for alarms and faults, and utilize a virtual keypad. The app requires an installation ID and a SecureComm password for setup.

Important Technical Specifications:

  • Security Grade: EN 50136-1:2012 Category S2
  • Temperature / Humidity: -10°C to +40°C / 75% non-condensing (Class II)
  • Power Supply: 12.0Vdc to 24.0Vdc
  • Current at 12Vdc: 70mA nominal, 110mA maximum
  • Product Weight: 440g
  • Monitoring Centre: Extended SIA via IP
  • Jam Detection: Yes
  • Voice Messaging: Yes
  • Cellular Telephony: GMS Dual Band, 900MHz & 1,800MHz
  • GPRS: Class 10
  • WLAN Standard: IEEE 802.11b/g/n @ 2.4GHz (Does not use 5.1GHz)
  • IP Monitoring Path: Grade III compliant (EN 50136-1 SP3/DP2) with 10-minute polling option available (normally 1 hour polling).
  • Maximum Reports: 10 reports of a given type per hour. This counter can be reset by checking the log in SmartLink700.

Usage Features:

  • SecureComm Connectivity: The device connects to HKC's cloud-based SecureComm service, which is set up via a web portal (securecomm.hkc.ie). This portal handles billing arrangements and provides an installation ID.
  • Commissioning:
    • Standalone: Power up the unit, then press and hold the Connect/Reset button for 5 seconds until WiFi and GSM Status LEDs flash red (then release). Once LEDs are solid red, the unit is factory defaulted. Briefly press Connect/Reset again to establish a GSM link. Commissioning is completed using the SmartLink700 app, where the serial number (or QR code scan) and SecureComm installation ID are entered. Remote Code, Account Code (for IP reporting), User Code (for HKC APP control), and SecureComm Password are also configured. WiFi connectivity is set up through the SmartLink700 app by scanning for networks, selecting the router, and entering the password.
    • SecureWatch/SecureWave Mode: Commissioning is done through the panel's engineering menu. Users navigate to the "Serial Port Menu" (SecureWatch) or "Comms Menu" (SecureWave), then "Dialler Menu" and "Communicators." GSM and WiFi capabilities are enabled, and the SecureComm installation ID and password are entered.
  • Input/Output Control: 8 programmable inputs and 2 relay outputs for flexible integration with various security devices or control panels. Inputs can be configured for positive or negative triggers and delayed.
  • HKC APP Control: End-users can download the HKC APP (from Google Play or Apple App Store) to remotely control the system using the User Code and SecureComm password. The app provides notifications for alarms and faults.
  • Virtual Keypad: A virtual keypad is available via the HKC APP, which can be enabled or disabled.
  • Notification Management: Users can choose whether the HKC APP notifies them of alarms and faults.
  • IP Monitoring Configuration: Account details for IP monitoring with an ARC are entered, along with options for test calls and report types.
  • Alarm and Mains Delay: Configurable delays for alarm reporting (default 20 seconds) and mains fault reporting (default 55 minutes) to reduce false alarms and nuisance notifications.
  • Server Signals: Settings to tailor poll fault messages sent to the ARC, allowing installers to choose whether to report WiFi Poll Faults, GSM Poll Faults, or All Poll Faults based on communication path stability.
  • AVI (Audio Visual Indicator): Programmable AVI Time (in seconds) and AVI Message (default "Call Monitoring") to advise customers to contact their monitoring station after a valid signal is communicated to an ARC and the system is unset.

Maintenance Features:

  • GSM & WiFi Status LEDs: Provide visual feedback on the device's status:
    • Disabled State: RED on constant.
    • Enabled & connected to GSM / WiFi Router: Constant on/off AMBER flashing (connecting to SecureComm Server).
    • Enabled & connected to SecureComm Server: Green flashes indicate signal strength (1 flash = 20%, 5 flashes = 100%).
  • Fault Delay: Configurable delay for reporting GSM or WiFi network failures, useful in areas with intermittent coverage.
  • Jam Detect: GSM jamming detection can be enabled or disabled.
  • Tamper Signal: The tamper signal from the communicator can be turned off if not required. In SecureWatch mode, Relay 1 follows the tamper switch and should be wired to a tamper zone on the panel.
  • GSM/WiFi Network Scan: Allows the system to search for and connect to the strongest available GSM or WiFi signals.
  • SecureComm Password Change: The SecureComm password can be changed through the device's menu.
  • Test Calls: Installers can initiate test calls to the ARC without creating an actual event.
  • Report Type Customization: Installers can tailor which event types are reported to the ARC (e.g., Fire, Panic, Alarms, Mains, Low Battery, Test Call, Duress, Gas Alarm).
  • Event Counter Reset: The maximum number of reports (10 per hour) can be reset by checking the log in SmartLink700.

Assa Abloy SecureComm HKC GSM-WIFI U Specifications

General IconGeneral
BrandAssa Abloy
ModelSecureComm HKC GSM-WIFI U
CategoryTransceiver
LanguageEnglish