8 of 8
techsupport.esh@assaabloy.com | assaabloyesh.com
800 626 7590 | 10027 S. 51st Street Phoenix, AZ 85044 USA
Patent pending and/or patent www.assaabloydss.com/patents
Copyright © 2020, Hanchett Entry Systems, Inc., an ASSA ABLOY Group company.
All rights reserved. Reproduction in whole or in part without the express written
permission of Hanchett Entry Systems, Inc. is prohibited. 500-10420_8
Warranty
For information on warranty coverage and replacement options,
please visit assaabloyesh.com/warranty
Troubleshooting A Magnalock
PROBLEM SOLUTIONS
Lock does not generate
a magnetic field
• CHECK for specified voltage at Magnalock.
• CHECK for specified current draw at Magnalock.
Reduced holding force
• CHECK DC power source is Full-Wave Rectified
(Half-wave Rectifier or AC Power unacceptable).
• CHECK for specified voltage at Magnalock.
• CHECK for specified current draw at Magnalock.
• CHECK strike mounting for proper installation.
• CHECK the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned.
BondSTAT does not
report secure
• CHECK for specified voltage at Magnalock.
• CHECK for specified current draw at Magnalock.
• CHECK strike mounting for proper alignment and
pivoting for proper closure to Magnalock.
• CHECK the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned.
DPS does not report
door status
• CHECK strike mounting for proper alignment.
• CHECK for proper door closure.
• CHECK for proper voltage/current on switch.
• CHECK resettable protection device.
Magnalock does
not release
• ENSURE no voltage is present at Magnalock.
• ENSURE the Magnalock is not drawing current.
• CHECK if the strike is sticky and hard to release.
• CHECK the Magnalock and strike for obstructions
and that contact surfaces are properly cleaned.
Magnalock is dirty or rusty
• ENSURE the Magnalock is properly cleaned.
Electronic noise
interference with Access
Control System
• CHECK for voltage from Magnalock to door
frame; there should be no voltage present.
Perform an Inspection
1 CHECK the rubber washers for elasticity and
proper pivoting; TIGHTEN as required.
2 CHECK for the build-up of debris on the Magnalock
and strike armature; CLEAN as required.
3 CHECK for rust on the Magnalock and strike
plate armature; CLEAN as required.
Cleaning the Magnalock
1 CLEAN the Magnalock at the following intervals:
• Once a year for normal maintenance
• Every 6 months when minor rusting occurs
• Every 3 months if rust conditions are severe
2 APPLY rubbing alcohol onto a clean cloth and
thoroughly WIPE DOWN the Magnalock and
strike plate armature (indoor applications).
3 APPLY a silicone-based cleaner/lubricant onto a clean
cloth and thoroughly WIPE DOWN the Magnalock
and strike plate armature (outdoor applications).
NOTE: An example of a silicon-based cleaner/lubricant
is the following: Super Lube
®
Aerosol with SYNCOLON
®
(PTFE) Part Number: 31040 ~ 6oz. / 31110 ~ 11 oz. / 32015
~ 14 oz. Phone: (631) 567-5300 / Website: super-lube.com
4 USE a plastic dishwashing scrub pad
to aid in the removal of rust.
Magnalock Maintenance
To Previous Page
Loading...
