Astralpool S5 - Troubleshooting Common Issues

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PROBLEM CORRECTIVE ACTION
Cleaner is not moving or is moving
too slowly.
Check ow with ow gauge included or by calculang the cleaner RPM and adjust
the ow if necessary using the regulator valve.
Check for debris inside the cleaner itself.
Check to be sure the pump has primed. Check for leaks in the system that may
prevent proper priming.
There may not be enough ow through the system. The lter may need
backwashing.
Check to be sure that the main drain and all sucon lines are closed, except for
the sucon line to which the cleaner is aached.
Check for obstrucons in the system (e.g. debris in the lter, pump basket or
pump impeller).
Pool pump and lter system may be too small to provide proper water ow.
Consult your pool professional.
Cleaner’s right wheel will not turn when
rotated by hand.
Check for obstrucons inside the cleaner itself.
Cleaner stays in one end of the pool. Check ow with ow gauge included or by calculang the cleaner RPM and adjust
the ow if necessary using the regulator valve.
Check the return line water ow and redirect as necessary with the included
eyeball diverter.
Check that hose is long enough to reach the furthest point in the pool.
Check for proper hose oat placement. The oat may be in the wrong posion.
Be sure that the swivel assembly (at top of cleaner) rotates smoothly. If not, the
swivel assembly may be dirty and require cleaning.
Cleaner climbs the wall too much or climbs
out of pool.
Check ow with ow gauge included or by calculang the cleaner RPM and adjust
the ow if necessary using the regulator valve.
Cleaner won’t climb the pool walls. Check to be sure that the cleaner res are not excessively worn. Excessively worn
res will not provide the grip necessary for your cleaner to climb pool walls.
Check ow with ow gauge included or by calculang the cleaner RPM and adjust
the ow if necessary using the regulator valve.
Check to be sure that the leader hose has been installed and is in the correct
locaon.
Check for proper hose oat placement. The oat may be in the wrong posion.
Cleaner stays on the main drain. Check to be sure that main drain is closed. May need assistance from a pool
professional.
Check to be sure a main drain grate is installed.
Cleaner falls on its side and takes too long to
recover.
Check for proper hose oat placement. The oat may be in the wrong posion.
Check to be sure that the leader hose has been installed and is in the correct
locaon.
Check that the hose is long enough to reach the furthest point in the pool.
The return eyeball ngs may be pushing the cleaner hoses away.
TROUBLESHOOTING
Because of the individual characteriscs of your pool, some addional adjustments may be required to get the best performance
from your S5™ Sucon Side Pool Cleaner. Use the following informaon to resolve possible issues.
LIMITED WARRANTY : 2 YEARS
FURTHER DETAILS : www.astralpool.com