OFTEN USED FEATURES
Callback
Account Code Entry
To program:
Use Callback to be notified when a
busy extension or outside line is
free. Callback works only for busy
extensions on 
ICOM 
button phones;
use Line Request for busy outside
lines. On 
SA 
button phones,
Callback works with busy inside
extensions; it works with busy
outside lines only on 
SA 
or 
Pool
buttons. Selective callback which
activates feature on call-by-call
basis is available on Feature
screen, from a feature code, or from
a programmed button. You must
program your phone for automatic
callback which activates feature for
every call.
To turn automatic callback on/off:
Press 
Feature 
and dial 
00.
1.
2.
3.
4.
Label a button.
Slide T/P to P.
1.
Press any 
ICOM 
or 
SA 
button
Dial 
✱ 
12 
to turn on or 
✱✱ 
12
to turn off.
2.
3.
Press labeled button.
Dial 
✱ 
82.
Press 
Feature 
and dial 
✱ 
00.
Press 
Feature 
and dial 
✱ 
00.
4.
5.
To use automatic callback:
To
1.
enter an account before calling:
1.  When you hear five short
beeps after you reach a busy
extension or outside line,
hang up.
Press programmed 
Account
Code 
button, or press 
Feature
and dial 
82.
2.
3.
4.
Dial account code, followed by 
#.
2. Lift handset after one long ring
and three short rings.
Press outside line or 
SA 
button.
To program a selective callback
3. For inside calls, extension or
button:
number is automatically dialed.
Lift handset or press 
Speaker-
phone.
5.
Dial number (including dial-out
1. Label a button.
To cancel a queued callback
code if using 
SA 
button).
2. Press 
Feature 
and dial 
00.
request:
3. Press labeled button.
1. Press the button the call is on.
Repeat Steps 1 and 2 to change an
account code during a call. Caller
does not hear you enter the account
code. Account code cannot be
changed if it was entered for the call
before the call arrived.
4. Dial 
✱ 
55.
2. Lift handset.
5. Press 
Feature 
and dial 
✱ 
00.
3. Press 
Drop.
4. Press the button the call is on.
To use selective callback for busy
extension:
Hold
When you hear fast busy
signal press programmed
button or press 
Feature 
and
dial 
55.
Hang up after five short beeps.
Lift handset after one long ring,
and three short rings.
1.
Press the 
Hold 
button to put a call
or conference on hold. As a
reminder, your phone beeps every
60 seconds.
2.
3.
When the hold timer expires, a Call
on Hold message is displayed on
display phones.
To use selective callback for busy
outside lines:
When you hear fast busy
signal, press 
Feature 
and dial 
55,
or press programmed button
you get dial tone. Finish dialing
if necessary.
Hang up after five short beeps.
Lift handset after one long ring,
and three short rings.
1.
2.
 3.